Jeanette Moore
Dinwiddie,VA
Summary
Detail-oriented Configuration Management and Documentation Specialist with 16 years of federal contracting experience. Expertise includes configuration management, document control, technical writing, and RMF documentation. Proficient in conducting configuration audits and maintaining audit-ready baseline control for IT systems and government deliverables. Active Public Trust clearance.
Overview
16
16
years of professional experience
Work History
Senior Configuration Management and Documentation Specialist / Technical Writer
Vista Defense Technologies
04.2010 - 04.2026
- Configuration & Lifecycle Management: Configuration Management and Documentation Specialist / Technical Writer with 16+ years of federal contracting experience supporting DoD, CECOM, and AFMIS environments. Skilled in configuration management, document control, change records, release documentation, technical writing, RMF documentation, configuration audits, and audit-ready baseline control for IT systems and Government deliverables.
- Documentation Excellence: Developed, edited, quality-checked, and archived controlled Government deliverables, including Configuration Management Plans, SOPs, RMF/ATO documentation, requirements documents, interface agreements, API agreements, memoranda, and release artifacts in support of cybersecurity, compliance, and lifecycle governance.
- Governance & Auditing: Organized and facilitated Configuration Control Board (CCB) meetings; documented decisions in meeting minutes and created Software Version Description (SVD) documents for compliance tracking.
- Compliance & QA: Performed configuration audits and conducted annual RMF/Security Control reviews to support Authority to Operate (ATO) maintenance.
- Release & Deployment: Utilized SCM tools (TFS, GitLab) for version control and executed PowerShell scripts to deploy release files and configure testing/production environments.
- Cloud Migration: Contributed to successful migration of systems from Microsoft Azure to cArmy Enterprise Azure cloud environment, ensuring alignment with technical requirements.
- Process Improvement: Centralized project management using Jira and SharePoint; streamlined documentation workflows with AI tools to enhance accessibility and efficiency.
Education
Bachelor of Science - Business Administration
Norfolk State University
Norfolk , VASkills
- Configuration Management: CM Leadership Established and maintained configuration-management controls for operational and production baselines, ensuring system configurations, documentation, release records, and configuration items remained accurate, traceable, and audit-ready
- Compliance & Security: Risk Management Framework (RMF), Security Controls, 508 ADA PDF Compliance, ATO Maintenance
- Technical Writing: Documentation Strategy, Stakeholder Engagement, Research, Editing, and Formatting
- Documentation: Review, edit, and refine written materials to ensure clarity, accuracy, consistency, and readiness for leadership review
- Develop and refine content tailored to stakeholder needs, ensuring written products accurately capture operational requirements, and requirements management priorities
- Coordinate with subject matter experts, personnel, program offices, and leadership stakeholders to develop, validate, and refine written products supporting operational requirements and requirements management mission needs Proficiency in document review and data extraction processes as required
- Ensure all documents comply with applicable DHS, CBP, and USBP formatting, style, routing, approval, template, and document control requirements
- Maintain consistency in messaging, terminology, tone, and structure across deliverables to support efficient review, routing, and approval by senior leadership
- SCM & Ticketing: TFS, GitLab, Jira
- Automation: PowerShell
- Collaboration: SharePoint, Confluence, Microsoft Office Suite (Word, Excel, Outlook, Teams), Adobe Pro
- Data management
- Responsible for entering data records into the application and Configuration Management database Enter, edit and update over 500 records with 99% accuracy Reduced data entry turnaround by 30% with improved error rates
- Emerging Tech: AI tools used in documentation preparation and research
Timeline
Senior Configuration Management and Documentation Specialist / Technical Writer
Vista Defense Technologies
04.2010 - 04.2026
Bachelor of Science - Business Administration
Norfolk State University