JEANETTE ORTEGA
Buckeye,AZ
Summary
Results-driven professional with expertise in data analysis and strategy development. Demonstrates strong leadership in achieving production goals and ensuring safety compliance. Focused on fostering positive labor relations and enhancing team engagement. Seeking Supervisor in Training role to leverage communication and interpersonal skills.
Overview
16
16
years of professional experience
Work History
QA Administrator
Ross Distribution Center
Buckeye, Arizona
04.2025 - Current
- Standardized weekly Quality Assurance reporting for the regional network, ensuring 100% data transparency and alignment with corporate inventory goals
- Managed data reconciliation between ICQA and Goalpost to validate production metrics, directly impacting the accuracy of associate performance bonuses
- Compiled and distributed comprehensive audit reports daily and weekly to ensure transparency and compliance.
- Guided team members through audit processes, ensuring clarity and adherence to quality standards.
- Facilitated cross-departmental communication to address and resolve quality-related concerns.
Inventory Control Verifier
Kroger
Phoenix, AZ
04.2024 - 12.2025
- Utilized barcode scanning technology for precise tracking and monitoring of inventory levels
- Conducted regular audits to verify inventory accuracy and resolve discrepancies
- Performed regular cycle counts to ensure accurate stock levels across the warehouse
- Developed and implemented standard operating procedures (SOPs) for inventory control processes
Office Manager
Autolab
La Mirada, CA
02.2010 - 08.2023
- Provided comprehensive administrative support to management, coordinating schedules, preparing agendas, taking minutes, and managing records.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Maintained organized files, ensuring confidentiality of sensitive information.
- Oversaw office supplies inventory and initiated orders as required.
- Maintained database of client contact information with accuracy and attention to detail.
- Compiled and organized monthly expense reports in accordance with company policies.
- Processed invoices for payment, ensuring timely disbursement to vendors.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
Education
GED -
Valencia High School
Valencia, CA01-2006
Skills
- Quality Assurance
- Operating procedures
- Process improvement
- Leadership
- Personal assistance
- Team building
- Administrative support
- Responsibility
- Adaptability
Timeline
QA Administrator
Ross Distribution Center
04.2025 - Current
Inventory Control Verifier
Kroger
04.2024 - 12.2025
Office Manager
Autolab
02.2010 - 08.2023
GED -
Valencia High School