Tamara Wingham
Dallas,Texas
Summary
Detail-oriented professional with extensive experience in customer service, administrative support, and warehouse operations. Expertise in managing communications and optimizing efficiency in fast-paced environments, with a proven track record of resolving customer issues and maintaining accurate records. Seeking to leverage a diverse skill set in a dynamic role within a team-oriented organization.
Overview
5
5
years of professional experience
Work History
QA Administrator
FedEx
09.2024 - Current
- Conduct QA/ITQA analysis, ensuring package accuracy and quality
- Manage package plotting and ensure appropriate sorting for delivery
- Organize workflow on the belt, assigning packages to correct trucks efficiently
- Established product specifications and quality assurance practices.
Payments Analyst
Connexus
05.2024 - 10.2024
- Handled inbound calls, assisting customers with bill payments and account inquiries
- Processed transactions accurately while resolving payment-related issues
- Delivered exceptional customer support, ensuring client satisfaction
Logistics Administrator
Samsung
05.2023 - 04.2024
- Managed office tasks, email correspondence, and administrative duties
- Processed and printed orders while handling inbound and outbound logistics
- Acted as the first point of contact for drivers, ensuring smooth operations
Warehouse Associate
Baik
02.2023 - 05.2023
- Accurately picked and packed orders, ensuring timely order completion
- Maintained high efficiency in a fast-paced warehouse setting
- Assisted in inventory management and stock replenishment
Team Member
Griff’s
07.2020 - 10.2021
- Took customer orders and handled front window transactions
- Maintained a clean and organized work environment
Team Member
Whataburger
11.2019 - 07.2020
- Managed customer orders at the front counter and drive-thru
- Operated the fryer and assisted in cooking and food preparation
- Provided excellent customer service to enhance the dining experience
Education
Associate of Arts - Business and Management
Eastfield College
08.2024
High School Diploma -
W.W. Samuell High School
06-2021
Skills
- Customer Service & Support
- Administrative & Office Management
- Payment Processing & Issue Resolution
- Warehouse Operations & Order Fulfillment
- Data Entry & Quality Assurance
- Email & Documentation Management
- Multitasking & Time Management
- Strong Communication & Problem-Solving
- Communication and interpersonal skills
- Project management
Timeline
QA Administrator
FedEx
09.2024 - Current
Payments Analyst
Connexus
05.2024 - 10.2024
Logistics Administrator
Samsung
05.2023 - 04.2024
Warehouse Associate
Baik
02.2023 - 05.2023
Team Member
Griff’s
07.2020 - 10.2021
Team Member
Whataburger
11.2019 - 07.2020
Associate of Arts - Business and Management
Eastfield College
High School Diploma -
W.W. Samuell High School
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