Jeanette Ortiz
Dallas,TX
Summary
Collaborative leader with a passion for fostering an engaged and empowering work culture. Proven ability to build and maintain strong relationships with diverse stakeholders in fast-paced and dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Coordinator
Sewell Lexus
02.2023 - Current
- Review legal documents for vehicle purchases and check for appropriate signatures once completed
- Communicate with sales and management personnel regarding vehicle purchase
- Serve as final point of contact before completed deal transitions to accounting
- Work to improve paperwork process and efficiencies to help the dealership
- Provide customer with paperwork copies and temporary license plate
- Provided support in budget preparation and contract development
- Gathered and collected all financial information for business and verified accuracy in system
Receptionist
Sewell Lexus
09.2020 - 02.2023
- Answer and assist a multi-line phone system
- Direct customers to the appropriate department
- Extend hospitality to all customers and associates
- Manage the overall appearance of the showroom
- Demonstrate a servant's heart by creating unique and personalized experiences
Housekeeper
Sewell Lexus
09.2019 - 09.2020
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Disposed of trash and recyclables each day to avoid waste buildup
Barista
Starbucks
08.2019 - 09.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Controlled line and crowd with quick, efficient service
- Operated espresso machines and commercial coffee brewers to create beverages
- Cleaned counters, machines, utensils, and seating areas daily
Front End Associate
Chick-fil-A
06.2019 - 08.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Restocked and organized merchandise in front lanes.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Housekeeper
Fernic Building Maintenance
08.2018 - 06.2019
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
In-Home Nanny
Self Employed
08.2014 - 06.2018
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Drove children to dance, cheer, and sports practices
- Taught children everyday skills and language
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships
- Built positive and nurturing environments to support child social and emotional growth
Education
Associate Of Applied Science -
Skills
- Customer service
- Office experience
- CRM Software
- AIB
- CDK Software
- Microsoft Office
- BOTDOC
- Notary Public
- Route One
- WEB Dealer
- Bilingual
Certification
Notary Public
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Coordinator - Sewell Lexus
02.2023 - Current
Receptionist - Sewell Lexus
09.2020 - 02.2023
Housekeeper - Sewell Lexus
09.2019 - 09.2020
Barista - Starbucks
08.2019 - 09.2019
Front End Associate - Chick-fil-A
06.2019 - 08.2019
Housekeeper - Fernic Building Maintenance
08.2018 - 06.2019
In-Home Nanny - Self Employed
08.2014 - 06.2018
Dallas College - Associate Of Applied Science,
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