JEANETTE PERRY

• Managed a portfolio of Ads only and dual business accounts, focusing on retention, upselling, and value delivery
• Acted as primary point of contact, proactively identifying client needs and aligning solutions to drive adoption and satisfaction
• Partnered cross-functionally with sales, product, and support to ensure seamless account performance
• Supported contract renewals, coached on innovative ways to optimize performance of the campaign, while consistently meeting and exceeding monthly percent to goal
• Maintained detailed client records and pipeline management in CRM tools and Excel

- Managed and grew a sales pipeline by consistently cold calling to identify potential clients for online auctions.

- Achieved a sales quota of 5 sales per month, exceeding this target by securing 14 sales in the first month.

- Demonstrated strong multitasking abilities by maintaining daily call and talk time metrics.

• Built and managed relationships with restauranteurs across a designated territory.
• Conducted prospecting, discovery, and product alignment to close new business deals
• Achieved high client satisfaction through consistent follow-up and service excellence
• Coordinated logistics for product delivery to align with client timelines
• Maintained a healthy sales funnel and exceeded quarterly sales goals

• Guest Experience Management
• Team Leadership & Supervision
• Conflict Resolution
• Staff Training and Coaching
• POS System Proficiency
• Multitasking in Fast-Paced Environments