Strategic thinker and results-driven professional focused on utilizing leadership, communication, and problem-solving skills to propel company success and expansion.
Overview
17
17
years of professional experience
Work History
Key Contributor
Greenville Plumbing
01.2015 - 06.2025
Played a pivotal role in launching and scaling a successful service company.
Helped grow revenue from $100,000 to $750,000.
Cultivated loyal client relationships grounded in trust and performance, consistently delivering results and enhancing client retention.
Contributed to strategic planning, marketing efforts, and day-to-day operations, ensuring the company's success and sustainable growth.
Leverage 15+ years of experience in sales, consistently exceeding targets and building a loyal customer base through exceptional relationship management and sales strategies.
Restaurant/Bar Manager
AJ McMurphy's
03.2008 - 01.2015
Delivered high-volume, customer focused service in fast-paced environment.
Trained and supervised bartenders to ensure consistent service quality.
Built loyal repeat clientele through rapport, consistency, and upselling.
Managed cash handling, POS systems, and nightly reconciliation with accuracy.
Oversaw daily operations including staffing, scheduling, and floor management.
Managed inventory, ordering, and vendor relationships to control costs.
Ensured compliance with health, safety, and alcohol regulations.
Education
Bachelor of Arts - Communications
Indian River State College
Port St. Lucie, FL
05.2003
Skills
Client Relationship Management
Revenue Growth & Strategy
Leadership & Team Collaboration
Critical Thinking
Time Management & Organization
Professional & Polished Client-Facing Skills
Professional Demeanor with the Ability to Build Rapport Quickly
Strategic Planning
Problem-Solving & Decision Making
Project Management
Marketing & Branding
Customer Retention & Satisfaction
Computer Literate (eg, Microsoft Office, Google Suite, etc)
Manages Competing Priorities in Fast-Paced, Demanding Environments