Jeanette Saccaco Vasquez
Charlotte,North Carolina
Overview
10
10
years of professional experience
Work History
Ops Sr. Analyst MKTS
Bank Of America
04.2023 - Current
- Review clients' accounts to ensure all compliance standards set by the global financial crimes committee are met.
- Ensure KYC refresh documentation requirements are accurately completed for domestic and international jurisdictions.
- Utilize various software such as Lexis Nexis, Orbis, Tableau, Excel, client onboarding tools, and more.
- Identify and resolve problems through root-cause analysis and research such as negative news alerts generated by automated systems.
- Collaborate closely with sales and client outreach teams.
Lending Client Associate
Bank Of America
12.2019 - 04.2023
- Provide operational support to multiple lending specialists and serve as the liaison between fulfillment, underwriting, and the client
- Maintain a thorough knowledge of lending policies, standard and desktop procedures, and regulatory requirements to ensure compliance with financial policies
- Prioritize to meet tight deadlines by planning, coordinating, and daily monitoring the existing sales pipeline
- Effectively research customer account files to solve problems by applying the conventional procedure
- Manage a pipeline of both English and Spanish using iFulfill, Microstrategy and MS office
Housing Counselor
Neighborhood Assistance Corporation Of America
04.2017 - 12.2019
- Provided comprehensive housing and budgeting counseling services face-to-face and video conference to 10-15 members weekly.
- Conducted daily intake of loan applications to determine readiness for homeownership.
- Prepared and processed loans from set up to qualification and closing.
- Educated and advised members on credit issues, payment history, budget, mortgage, and debt ratios, and provided written clear action plans.
- Participated in outreach activities by presenting housing workshops in low and moderate-income communities.
Spanish Teacher
Forsyth Country Day School
11.2013 - 04.2017
- Taught individual Subject Courses to 10th and 11th graders.
- Substitute teacher for elementary and middle school classrooms.
- Afternoon Spanish tutor to middle-senior high students
- Evaluated student progress through weekly and monthly assessments.
Education
Bachelor of Science - Business Administration
University of North Carolina At Greensboro
Greensboro, NC05.2015
Timeline
Ops Sr. Analyst MKTS
Bank Of America
04.2023 - Current
Lending Client Associate
Bank Of America
12.2019 - 04.2023
Housing Counselor
Neighborhood Assistance Corporation Of America
04.2017 - 12.2019
Spanish Teacher
Forsyth Country Day School
11.2013 - 04.2017
Bachelor of Science - Business Administration
University of North Carolina At Greensboro
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