Open To Work
Jeanette Taylor
Walmart
Ferriday,LA
Work Preference
Desired Job Title
Sales AssociateFront Desk ReceptionistCNA
12
years of professional experience
Dynamic sales associate known for exceptional time management and effective conflict resolution skills. Experienced in analyzing market trends and implementing strategic merchandising solutions to maximize sales and enhance customer engagement.
Work History
Sales Associate
11 Years 7 Months- Monitored and adjusted inventory levels to ensure consistent product availability and mitigate discrepancies in stock records.
- Provided support for customer inquiries, contributing to a positive shopping environment and increased satisfaction.
- Analyzed market trends and executed merchandising strategies to strategically position products and boost sales performance.
- Delivered detailed instruction on company policies, procedures, and customer service standards to new associates, emphasizing compliance and excellence.
- Engaged with team members to refine checkout procedures, ensuring quicker service for customers.
- Reviewed sales information to detect trends and advise on modifications for promotional displays.
- Implemented effective strategies for resolving customer complaints, resulting in increased customer satisfaction and loyalty.
- Processed financial exchanges meticulously, adhering to established cash handling protocols.
- Engaged with customers to foster trust and promote ongoing business transactions.
- Facilitated customer returns and refunds, upholding store policy to enhance customer satisfaction.
- Demonstrated calmness and addressed challenges efficiently in demanding settings.
- Streamlined merchandise preparation for sales floor by implementing efficient pricing and tagging processes.
- Guided customers in finding desired products while ensuring accurate merchandise information through store system inquiries.
- Clarified product sizing and care details for customers, ensuring informed purchasing decisions.
- Implemented strategies to improve customer satisfaction through attentive service and a friendly store atmosphere.
Front Desk Receptionist
11 Years 9 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Documented service requests using ticketing systems to ensure accurate tracking and resolution.
- Maintained knowledge base articles, improving self-service options for users.
- Analyzed service desk trends to identify areas for process improvement and efficiency gains.
- Engaged in user support interactions via telephone, chat and email platforms.
- Addressed user customer service concerns and decided when to escalate problems to specialist team members.
CNA
5 Months- Assessed patient needs and implemented compassionate care strategies to enhance comfort and uphold dignity in daily activities.
- Facilitated collaboration among interdisciplinary teams to design tailored care plans for residents.
- Analyzed infection control procedures and implemented improvements to safeguard patient and staff well-being.
- Facilitated strong connections between families and healthcare providers by advocating for patient-centered care.
- Coordinated and executed daily living tasks, ensuring residents received assistance with bathing, grooming, and meal preparation.
- Tracked vital signs consistently and relayed important alterations to nursing staff to support patient care.
- Oversaw the organization and accuracy of patient records, ensuring documentation met established healthcare standards.
- Guided patients through essential daily activities, promoting a sense of independence and maintaining personal dignity.
- Conducted thorough evaluations of patient vitals, focusing on temperature, blood pressure, and blood sugar levels for accurate health assessments.
- Supported patients in maintaining personal hygiene through effective assistance with shaving, bathing, and teeth brushing.
- Safeguarded patient confidentiality in alignment with HIPAA standards while providing timely and effective updates to team members.
- Monitored call lights and enhanced patient safety and comfort by effectively adjusting bed rails and necessary equipment.
- Executed patient transfer procedures with a focus on proper body mechanics and equipment use to enhance safety for all involved.
- Conducted assessments to identify high-risk patients and implemented measures to maintain safe, organized bedside areas.
- Implemented active listening and communication strategies to significantly reduce patient anxiety levels.
- Executed support roles in emergency scenarios, adhering to directives from nursing supervisors and physicians to enhance patient outcomes during critical interventions.
- Managed office supplies inventory, ensuring timely restocking and organization of materials.
Education
High School Diploma
Certified Phlebotomy Technician - Phlebotomy
Skills
Service excellence
Cross-functional teamwork
Time management
Critical thinking abilities
Listening skills
Proficient in handling concurrent responsibilities
Excellent people skills
Reliable and punctual
Problem-solving
Relationship building
Proficient in conflict management
Customer needs assessment
Professional demeanor
Communicate effectively across cultures
Timeline
Sales Associate
Walmart
12.2014 - CurrentRead More
Front Desk Receptionist
Walmart
10.2014 - CurrentRead More
CNA
Camelot Leisure Living
05.2014 - 10.2014Read More
Vidalia High School
High School Diploma
Read More
Our Time Is Now
Certified Phlebotomy Technician from Phlebotomy
Read More