Jeanette White
Lawrenceville
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Workforce Management Specialist
Chico's FAS
09.2013 - Current
- Facilitated open communication channels between team members and upper management regarding personnel concerns or suggestions for process improvements.
- Managed real-time inbound call traffic across our Distribution Center.
- Performed ad hoc reporting and analysis to improve overall performance and enable strong understanding of business.
- Provided comprehensive training to employees on various aspects of workforce management, increasing operational efficiency.
- Audit timesheets to resolve error issues within the company payroll system.
- Collaborated with managers to identify and address employee relations issues.
Distribution Coordinator
Chico's FAS
02.2005 - 09.2013
- Streamlined distribution operations for faster order fulfillment and increased customer satisfaction.
- Coordinated with allocators and production teams to ensure accurate forecasting of product demand and efficient shipment of merchandise.
- Established clear communication channels between departments for seamless coordination during peak periods or unexpected challenges.
- Leveraged systems including Vertex & WM to setup/manage new store accounts and track daily activities; present insights to management for quarterly meeting updates.
- Processed claims with company transportation service to acquire refund on damaged and/or lost goods.
Direct to Consumer Administrative
Chico's FAS
12.2002 - 02.2005
- Maintained a high level of confidentiality when handling sensitive information to protect company and customer interests.
- Managed aspects of customer order process including gift card activations and printing/sorting prior to shipment.
- Utilized Mozart and PKMS to conduct customer order waves.
- Researched postal codes and processed international shipments within FedEx guidelines.
Education
Certificate - Payroll
Linkedin Learning
Online01-2023
Certificate - Payroll
Udemy
Online01-2022
Diploma - Fashion Merchandising
Albany Area Vocational/Technical College
Albany, GA06-1983
Skills
- Strategic thinking
- Resolving issues
- Data collection & research
- Microsoft Excel
- Managing schedules
- Data analysis
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Excellent communication
Chico's-Positive Dedication 2022
Positive attitude and dedication for assisting others.
Timeline
Workforce Management Specialist
Chico's FAS
09.2013 - Current
Distribution Coordinator
Chico's FAS
02.2005 - 09.2013
Direct to Consumer Administrative
Chico's FAS
12.2002 - 02.2005
Certificate - Payroll
Linkedin Learning
Certificate - Payroll
Udemy
Diploma - Fashion Merchandising
Albany Area Vocational/Technical College
Similar Profiles
Na'Kerra LewisNa'Kerra Lewis
Assistant Store Manager at Chico's FASAssistant Store Manager at Chico's FAS
Kathleen JamesKathleen James
GM / Store Manager at Chico's FASGM / Store Manager at Chico's FAS
Agnes MitchellAgnes Mitchell
Picker Packer at Chico's FASPicker Packer at Chico's FAS