Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanettelee Altidor

Royal Palm Beach

Summary

Motivated and bilingual professional seeking a medical assistant position in a clinical setting. Eager to apply CMAA certification, customer service expertise, and administrative skills while continuing education in cosmetology and business. Committed to delivering high-quality service and fostering positive client experiences.

Overview

5
5
years of professional experience

Work History

Insurance Agent / Receptionist

United Group Elite Agency LLC
07.2021 - Current
  • Modify insurance plans and prepare accurate car insurance quotes.
  • Handle 20+ incoming calls daily, providing prompt resolutions and detailed documentation.
  • Schedule appointments and coordinate executive calendars for client meetings.
  • Liaise with insurance companies to resolve client issues efficiently.

Cashier / Sales Associate

Burlington Coat Factory
05.2021 - 10.2021
  • Processed 50+ cash and credit transactions daily with accuracy and speed.
  • Assisted in creating work schedules to ensure optimal staffing and efficiency.
  • Delivered excellent customer service on the sales floor, addressing inquiries and ensuring satisfaction.

Crew Team Member

McDonald's
06.2020 - 12.2020
  • Operated front counter and drive-thru, ensuring fast, friendly, and accurate service.
  • Managed orders and maintained workflow during peak hours.
  • Trained and mentored new employees to uphold service and quality standards.

Education

Associate’s Degree - Nursing

Palm Beach State College
Lake Worth & Loxahatchee, FL
01.2026

High School Diploma - undefined

Royal Palm Beach High School
Royal Palm Beach, FL
05.2022

Skills

  • CMAA Certified (Certified Medical Administrative Assistant)
  • Bilingual: Haitian Creole & English
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Customer Service & Conflict Resolution
  • Scheduling & Appointment Management
  • Fast Learner, Adaptable, Professional
  • Customer service
  • Professionalism and ethics
  • Customer follow-up
  • Account management
  • Client retention
  • Policy adjustment
  • Critical thinking

Timeline

Insurance Agent / Receptionist

United Group Elite Agency LLC
07.2021 - Current

Cashier / Sales Associate

Burlington Coat Factory
05.2021 - 10.2021

Crew Team Member

McDonald's
06.2020 - 12.2020

High School Diploma - undefined

Royal Palm Beach High School

Associate’s Degree - Nursing

Palm Beach State College

Similar Profiles

CREATE PROFILE