Jeanette M Crawford
UNION CITY,GA
Summary
Dynamic individual with hands-on experience in Pediatrics and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
Wellstar Healthcare System
07.2023 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
National Certified Medical Assistant
Allina Health Coon Rapids Clinic
11.2022 - 05.2023
- Educated family members and caregivers on patient care instructions.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Investigated and resolved issues affecting hospital operations and patient care.
- Recorded details regarding therapies to keep patient charts updated.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
National Certified Medical Assistant
St. Thomas University
02.2022 - 11.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
National Certified Medical Assistant
Wellstar Healthcare System
01.2010 - 02.2022
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Charted on each patient daily.
- Assisted with medication administration and counting and pouring medications.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Treated clients and families with respect and dignity.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Education
No Degree - Medical Assistant
Remington College
Fort Worth, TX06-1991
Skills
- Team collaboration
- Medical terminology proficiency
- Electronic health records management
- Time management expertise
- Referral coordination
- Patient-focused care
- Patient care coordination
- HIPAA regulations
- Social skills development
- Group instruction
- Data collection and analysis
- Behavior modification techniques
- Relationship building
- Heartsaver CPR AED
- Analytical skills
- Behavior observation
- Self motivation
- Employee training
- Multitasking
- Teamwork and collaboration
- Encouragement and motivation
- Clinical documentation
- Medication administration
- Patient safety
- Behavioral support
Certification
- CMA - Certified Medical Assistant
Timeline
National Certified Medical Assistant
Wellstar Healthcare System
07.2023 - Current
National Certified Medical Assistant
Allina Health Coon Rapids Clinic
11.2022 - 05.2023
National Certified Medical Assistant
St. Thomas University
02.2022 - 11.2022
National Certified Medical Assistant
Wellstar Healthcare System
01.2010 - 02.2022
No Degree - Medical Assistant
Remington College
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