Jeanette Tyler
Memphis,TN
Summary
Reliable employee seeking receptionist position. Offering excellent communication and good judgment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
Memphis, TN
06.2017 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Fostered positive working relationships with regular customers.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Supervisor
Hancock Fabrics
Memphis , TN
06.2007 - 01.2011
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Manager
Expert Tune
Memphis, TN
10.2000 - 09.2002
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Owner Cypress Hut
Cypress Hut Bar
Stanton , TN
08.1998 - 07.2000
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Hairdresser
Hair Etc.
Memphis , TN
01.1986 - 10.1997
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Used scissors, trimmers, clippers, razors and brushes on over Number customers with Number% customer satisfaction rate.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
Education
IBA College of Cosmetology
Memphis TN02.1985
Skills
- Multitasking Abilities
- Attention to Detail
- Self-Motivated
- Flexible and Adaptable
- Teamwork and Collaboration
- Planning and Coordination
- Problem-Solving
- Decision-Making
- Analytical and Critical Thinking
- Active Listening
- Dependable and Responsible
- Interpersonal Communication
Certification
Cosmetology
ASE Certification
Diagnostic automotive repair
Timeline
Delivery Driver
Uber Eats
06.2017 - Current
Supervisor
Hancock Fabrics
06.2007 - 01.2011
Manager
Expert Tune
10.2000 - 09.2002
Owner Cypress Hut
Cypress Hut Bar
08.1998 - 07.2000
Hairdresser
Hair Etc.
01.1986 - 10.1997
IBA College of Cosmetology