JEAN H. TARBET
Lewes,DE
Summary
PROFESSIONAL SUMMERY I am a detailed and organized individual with comprehensive experience in all areas of the accounting office and customer service. In retirement, I would like to move in a different direction on a part time basis as I like to keep busy. I am proficient in working either by myself or with people of varying backgrounds and skill sets.
Overview
18
18
years of professional experience
Work History
Accountant/Customer Service
STTS Services LLC, Valley Forge
09.2020 - 06.2023
- STTS LLC is the company that holds the contract for Telephone, Internet and TV at The Shannondell at Valley Forge; a fourteen hundred resident retirement community
- As the Bookkeeper and company customer service representative for the facility, I was responsible for all accounting functions i.e., Billing, Accounts Payable, Accounts Receivable and General Ledger
- I was also responsible for customer service and as the interface between the residents and The Shannondell management itself
- Key Accomplishments:
- Managed a customer base of fourteen hundred elderly individuals and their families
- Performed all accounting functions on time and thoroughly, including filing PA Sales tax
- Worked well with technical staff to correct client problems and resolve inquiries
- Worked hand in hand with the corporate auditor.
- Offered advice and assistance to customers, paying attention to special needs or wants
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment
Controller/Bookkeeper
Robert Ryan Catering and Design
09.2005 - 02.2020
- As the only accountant, I was responsible for Accounts Payable, Accounts Receivable, General Ledger and Financial Statements
- Responsible for developing the company’s budget system and working with the owners to ensure budgeting integrity
- Instituted Cash Flow and Budget accountability reporting
- Analyses of Fixed Assets, Inventories and Cost of Goods
- Responsible for the integrity of Banking and Cash Management
- Prepared Payroll for an outside payroll company
- Administered and Reported on the Fidelity 401K Plan and worked with new hires on setting up their 401K
- Facilitated a monthly meeting with an outside auditor and owners to review Financial Statements
- Key Accomplishments:
- Conducted various feasibility studies for the company to purchase and/or partner with multiple venues
- During my tenure, the company experienced exponential growth both in numbers of venues, revenue and staff
Education
Bachelor of Science - Accounting
Ursinus College, Collegeville, PA, US
Associate of Science - Accounting
The Pennsylvania State University
Skills
- Accounts Payable/Receivable
- Financial Statements
- Inventory
- QuickBooks
- Banking
- Budgeting
- Invoicing
- Cash Management
- Account Reconciliations
- General Ledger
- Payroll
- SAGE-Peachtree Accounting
- Customer Service Excel
Timeline
Accountant/Customer Service
STTS Services LLC, Valley Forge
09.2020 - 06.2023
Controller/Bookkeeper
Robert Ryan Catering and Design
09.2005 - 02.2020
Bachelor of Science - Accounting
Ursinus College, Collegeville, PA, US
Associate of Science - Accounting
The Pennsylvania State University
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