Summary
Overview
Work History
Education
Skills
Timeline
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Jeanie Loyd

Chesterfield,MO

Summary

Accomplished performance-driven strategist with a progressive industry background in operations, sales, the fintech/proptech entrepreneurial space, and multi-family property management. Dedicated to implementing best practices to exceed OKRs. Results-oriented individual well-versed in interfacing interdepartmentally to drive results using sound business judgment.


Overview

7
7
years of professional experience

Work History

Vice President of Portfolio Operations

REZI
03.2022 - 11.2023
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing the company with strong and sustainable organizational leadership.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process workflows and productivity.
  • Collaborated with senior management, finance, product, technology, research, pricing, acquisitions, sales, marketing and resident services to develop strategic initiatives and long-term goals.
  • Established performance goals to meet and exceed the company OKRs by developing and implementing processes for achievement.
  • Mitigated regulatory risks by overseeing adherence to state and federal regulations.
  • Increased company growth through collaboration with acquisitions, sales, and marketing departments.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Aligned organizational objectives with the company mission to increase business growth and integrate work strategies.
  • Established and maintained strong relationships with customers, vendors, and strategic partners.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Cultivated company-wide culture of innovation and collaboration.
  • Monitored key business risks and established risk management procedures.
  • Initiated technological improvements to reduce operational bottlenecks.

Director of Real Estate Assets

REZI
01.2021 - 03.2022
  • Oversaw asset management for the National Portfolio.
  • Analyzed markets, developed strategic plans, and offered insightful direction to executives over real estate activities.
  • Added a high volume of new units to the portfolio and propelled continued growth.
  • Built and maintained a network of industry partnerships to support changing trends in our portfolio demographic while minimizing operational expenses.
  • Maintained positive relationships with our owner partners and stakeholders by addressing problems head-on and implementing successful corrective actions.
  • Organized and managed asset acquisitions and owner partnerships throughout the entire life cycle of the relationship.
  • Used industry expertise and relationship-building skills to resolve concerns and to promote partnership loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and leveraged my knowledge and expertise as a mentor.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of the operational workflow.

Director of Portfolio Operations

REZI
11.2018 - 01.2021
  • Facilitated portfolio performance review and implemented new strategies to meet and exceed the company OKRs.
  • Communicated market developments, and changes within the portfolio by providing monthly, quarterly, and annual performance information to senior management.
  • Collaborated with senior leadership to minimize risk exposure.
  • Developed and presented proposals for new operational processes and improvements to streamline workflows for top efficiency.
  • Complied with established internal controls and policies.
  • Supported the VP of Finance with special projects and performed research.
  • Established internal audit procedures to enforce protections for the company.
  • Managed a sales and leasing fleet for our National Portfolio.
  • Successfully developed and launched the company's first remote model in response to the COVID-19 pandemic while expanding the company into new national markets.
  • Built national vendor partnerships in order to operate in several markets simultaneously.
  • Collaborated with the legal team in the development of contracts to provide additional safeguards for the company.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Reviewed historical records, current operational data, and forecasting information to identify and capitalize on system enhancement opportunities.
  • Evaluated and negotiated vendor contracts to reduce operating costs.


Multi-Family

2B Residential
02.2018 - 03.2019

Multi-Family

Greystar
11.2016 - 02.2018

Education

Executive Leadership - Executive Leadership

ECornell
Online
02.2024

Skills

  • Resource Allocation
  • Data Analysis
  • Operations Management
  • Sales Leadership
  • Forecasting
  • Risk Management
  • Market Research
  • Corporate Branding
  • Staff Development
  • Client Relationship Building
  • Metrics Tracking
  • Process Improvement
  • Business Development
  • Negotiation and Persuasion
  • Results-Driven
  • Policy and Procedure Development
  • Account Management
  • Budget Administration
  • Complex Problem-Solving
  • Performance Metrics Analysis
  • Team Leadership
  • Staff Training
  • Documentation and Reporting
  • Partnerships and Affiliations

Timeline

Vice President of Portfolio Operations

REZI
03.2022 - 11.2023

Director of Real Estate Assets

REZI
01.2021 - 03.2022

Director of Portfolio Operations

REZI
11.2018 - 01.2021

Multi-Family

2B Residential
02.2018 - 03.2019

Multi-Family

Greystar
11.2016 - 02.2018

Executive Leadership - Executive Leadership

ECornell

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Jeanie Loyd