Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeanine A. Delay, PCC

Franklin,ME

Summary

Seasoned human resources leader with expertise in leading global teams, consulting with leaders to improve organizational performance, leadership capability, and employee engagement. Strategic thinker with strong diagnostic and problem-solving skills. Has led the learning and performance support implementation of large-scale change initiatives.

Overview

22
22
years of professional experience
1
1
Certification

Work History

AVP, Growth & Development

Sun Life
06.2024 - Current
  • Develop and lead the enterprise leadership development strategy for emerging leaders through executives.
  • Led the employee development practices, technologies, and programs for all employees.
  • Recommended individual, group, and team coaching solutions to enhance employee performance and development.
  • Develop and implement a Manager Effectiveness strategy to strengthen our employee experience and business outcomes.

AVP, Performance & Careers

Sun Life
08.2023 - 06.2024
  • Led the Performance Excellence team and initiatives to strengthen performance and development practices and outcomes.
  • Implemented innovative strategies and solutions to enhance employee career confidence.
  • Leveraged Internal Coaching Community of Practice to enable greater impact supporting our talent programs.

Practice Leader, Learning, Development, & Coaching

Sun Life
07.2021 - 08.2023

As practice leader for a new consultancy practice within the Global Talent team, responsible for

  • the design of an enduring executive development program (Leadership Academy), targeted at building enterprise and cultural capabilities,
  • introducing an executive and leadership assessment strategy to enhance selection and development practices,
  • recommending an academic partner to support our custom development program for high potential successors to our executive team
  • building the expertise, capabilities, and frameworks for Executive Development, Talent and Career Development as well as leading Talent innovations for the enterprise and acting as a performance coach to a team of consultants.
  • Responsible for strategic sourcing of executive coaching for North America.

AVP, Global Talent Development

Sun Life
04.2019 - 07.2021

• Defined and executed the global learning and development strategy in the areas of leadership development, employee development, coaching, and digital transformation
• Launched a North American Internal Coaching Community of Practice
• Enhanced the Future of Work capabilities of employees in partnership with HR Business Partners, business leaders, and other key stake holders
• Championed cultural change initiatives through aligned learning solutions and approaches
• Piloted Virtual Reality in learning and team collaboration

Learning and Development Director and Leadership Coach

Sun Life Financial
07.2015 - 04.2021
  • Enhancing our employee experience and capabilities through new employee onboarding and core learning programs, tools, and technologies
  • As a member of the U.S. Human Resources team, providing L&D expertise and consulting to support Organization and Talent Development initiatives
  • Supporting the ongoing development and facilitation of leadership and professional development programs
  • Enabling targeted talent development through the launch of a newly created internal coaching program for top talent
  • Enhancing the HR team's coaching capabilities by executing a customized coaching development program and suite of resources

Director, Learning and Knowledge Management

Sun Life Financial
10.2013 - 06.2015
  • Led the learning and reference design center for SLF US Learning and Development, establishing best practices for learning content and methods
  • Developed and deployed learning and knowledge management technologies and processes including WIKI, video, mobile, social, and e-learning practices, with a particular emphasis on enhancing the knowledge and performance of sales professionals
  • Partnered with the global and U.S. Human Resources teams to leverage all leadership and professional development resources across the enterprise

Director of Training and Development

U.S. Service Center
01.2004 - 01.2013
  • Led global team (U.S., Canada, Ireland, India) responsible for creation and delivery of Technical business training, reference tools, on-line learning, and performance support
  • Customized management and employee training and development programs to improve management performance and build the talent pipeline
  • Organizational and team development initiatives to integrate and enhance team effectiveness

Education

Gestalt International Study Center

undefined

American University/National Training Laboratories Institute

undefined

Cape Cod Institute

Master of Science - Training and Development

Lesley University
01.1998

Bachelor of Arts - English, French, Secondary Education

University of Massachusetts at Boston
01.1987

Skills

  • Leadership and Management Development
  • Organizational Development
  • Executive Coaching
  • Internal Consulting
  • Talent Development
  • Managing Global Teams

Certification

  • Certified Facilitator: Design Thinking, Experience Point
  • Assessment and Development Tools: Hogan, DiSC profile
  • Associate, Certified Coach, International Coaching Federation
  • Certified Coach, Gestalt International Study Center
  • Co-Chairperson: Sun Life Financial Women's Leadership Network
  • Certified Facilitator: People Skills, People Styles, Coaching for Results, Ridge Associates
  • IBIS Consulting: Change Management
  • Linkage: Strategic Planning
  • Sun Life Financial CEO Award Winner, 2016

Timeline

AVP, Growth & Development

Sun Life
06.2024 - Current

AVP, Performance & Careers

Sun Life
08.2023 - 06.2024

Practice Leader, Learning, Development, & Coaching

Sun Life
07.2021 - 08.2023

AVP, Global Talent Development

Sun Life
04.2019 - 07.2021

Learning and Development Director and Leadership Coach

Sun Life Financial
07.2015 - 04.2021

Director, Learning and Knowledge Management

Sun Life Financial
10.2013 - 06.2015

Director of Training and Development

U.S. Service Center
01.2004 - 01.2013

undefined

American University/National Training Laboratories Institute

undefined

Cape Cod Institute

Bachelor of Arts - English, French, Secondary Education

University of Massachusetts at Boston

Gestalt International Study Center

Master of Science - Training and Development

Lesley University
Jeanine A. Delay, PCC