Motivated [Job Title] with [Number] years of [Area of expertise]. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.
Overview
15
15
years of professional experience
Work History
Private Elderly Caregiver
Self Employed Services
Wixom, Mi
05.2023 - 12.2023
Transported individuals to events and activities, medical appointments, and shopping trips.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Entrusted to handle confidential and sensitive situations in professional matter.
Provided compassionate and patient-focused care to cultivate well-being.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Private Caregiver
Self Employed Services
West Bloomfield , Mi
08.2020 - 12.2023
Assisted patients with self-administered medications.
Maintained clean, safe, and well-organized patient environment.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Provided safe mobility support to help patients move around personal and public spaces.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Transported individuals to events and activities, medical appointments, and shopping trips.
Sales Associate
Farm Bureau Insurance Of Michigan
WIXOM, MI
07.2019 - 07.2020
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
Sold various products by explaining unique features and educating customers on proper application
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more
Built customer confidence by actively listening to concerns and giving appropriate feedback
Worked as team member to provide highest level of service to customers
Lead Teacher
Sunny skies daycare
Waterford Township, MI
05.2024 - 11.2025
Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Waitress Hostess Cashier
Village Place
Waterford, MI
02.2015 - 06.2018
Supported [Job title] in operational improvements and resolution of [Type] problems to deliver top-notch customer service
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Provided onsite training
Created communication strategies to meet client objectives
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Inputted information from customer calls and onsite service visits into the company's system using [Software]
Planned and executed [project]
Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Bartender Server Trainer
Buck Shots Bar And Grill
7048 Gateway Park Dr. Clarkston, MI
03.2011 - 10.2017
Provided effective demonstrations of alarm systems so that customers understood how to use each feature
Created communication strategies to meet client objectives
Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Wrote agendas and notes and sent out automatic notifications for upcoming meetings
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Scrubbed and cleaned bathroom fixtures and partitions on [Timeframe] basis to remove mildew, dirt and mold
Provided onsite training
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Planned and executed [project]
Checked inventory for required supplies, including [Type] and [Type] and made lists for [Job title], documenting needed cleaning products