Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jeanine Allen

Waterford Township,MI

Summary

Motivated [Job Title] with [Number] years of [Area of expertise]. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

Overview

15
15
years of professional experience

Work History

Private Elderly Caregiver

Self Employed Services
Wixom, Mi
05.2023 - 12.2023
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Private Caregiver

Self Employed Services
West Bloomfield , Mi
08.2020 - 12.2023
  • Assisted patients with self-administered medications.
  • Maintained clean, safe, and well-organized patient environment.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Sales Associate

Farm Bureau Insurance Of Michigan
WIXOM, MI
07.2019 - 07.2020
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
  • Sold various products by explaining unique features and educating customers on proper application
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more
  • Built customer confidence by actively listening to concerns and giving appropriate feedback
  • Worked as team member to provide highest level of service to customers

Lead Teacher

Sunny skies daycare
Waterford Township, MI
05.2024 - 11.2025
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.

Waitress Hostess Cashier

Village Place
Waterford, MI
02.2015 - 06.2018
  • Supported [Job title] in operational improvements and resolution of [Type] problems to deliver top-notch customer service
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Provided onsite training
  • Created communication strategies to meet client objectives
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Inputted information from customer calls and onsite service visits into the company's system using [Software]
  • Planned and executed [project]
  • Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Bartender Server Trainer

Buck Shots Bar And Grill
7048 Gateway Park Dr. Clarkston, MI
03.2011 - 10.2017
  • Provided effective demonstrations of alarm systems so that customers understood how to use each feature
  • Created communication strategies to meet client objectives
  • Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Wrote agendas and notes and sent out automatic notifications for upcoming meetings
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Scrubbed and cleaned bathroom fixtures and partitions on [Timeframe] basis to remove mildew, dirt and mold
  • Provided onsite training
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Planned and executed [project]
  • Checked inventory for required supplies, including [Type] and [Type] and made lists for [Job title], documenting needed cleaning products
  • Conducted parties of up to 150 people
  • Wrote training program
  • Online marketing

Education

High School Diploma -

Waterford Mott High School
Waterford, MI
06.1997

Skills

  • Sorting
  • Greeting and directing
  • Maintenance scheduling
  • Task delegation
  • Multi-line phone systems
  • Positive learning process
  • Marketing and advertising
  • Client needs assessment
  • Networking
  • Banquet coordination
  • Guest flow management
  • Store opening and closing
  • Public speaking

Timeline

Lead Teacher

Sunny skies daycare
05.2024 - 11.2025

Private Elderly Caregiver

Self Employed Services
05.2023 - 12.2023

Private Caregiver

Self Employed Services
08.2020 - 12.2023

Sales Associate

Farm Bureau Insurance Of Michigan
07.2019 - 07.2020

Waitress Hostess Cashier

Village Place
02.2015 - 06.2018

Bartender Server Trainer

Buck Shots Bar And Grill
03.2011 - 10.2017

High School Diploma -

Waterford Mott High School
Jeanine Allen