Year of professional experience
Francesca Decossa
Boston,MA
Summary
Customer-focused retail associate with experience creating welcoming, organized shopping environments. Known for being considerate, adaptable, and attentive to others’ needs while supporting team collaboration. Brings strong awareness of modern media trends, visual presentation, and merchandise appeal. Reliable, eager to learn, and comfortable in fast-paced retail settings.
Overview
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Work History
Private Elderly Caregiver
Grandmother
10.2020 - Current
- Offered companionship and kindness to elderly patients.
- Assisted disabled clients to support independence and well-being.
Seasonal Sales Associate
Henry Bear's Park
10.2025 - 12.2025
- Assisted customers with completing purchases, locating items, and enrolling in reward programs.
- Answered questions regarding products and store policies while addressing customer concerns professionally.
- Created a welcoming shopping environment through friendly greetings, attentive service, and knowledgeable product recommendations.
- Engaged customers in conversation to understand interests and recommend fun, giftable, and trend-focused items
- Worked efficiently in a fast-paced retail environment while maintaining attention to detail and positive customer interactions.
- Collaborated with team members to keep the sales floor organized, stocked, and customer-ready.
Founder & Former Club Leader
Modern Media Group
09.2024 - 12.2025
- Founded and led a student media club focused on creativity, collaboration, and skill development.
- Planned and facilitated engaging group activities for up to 14 members aged 11–16.
- Built positive relationships with members while maintaining a welcoming and structured environment.
- Organized and facilitated discussions around modern media by engaging with videos and content tied to current trends and shared interests.
- Applied pop culture and media literacy to shape club activities and discussions around contemporary digital media.
- Used original artwork to promote club initiatives and support fundraising concepts.
- Maintained strong awareness of current media trends and public reception, applying this insight to discussions, creative planning, and promotional concepts.
Education
No Degree -
Academy of The Pacific Rim
Hyde Park, MA11.2027
Skills
- Customer service & positive engagement
- Team collaboration
- Adaptability in fast-paced environments
- Trend awareness & pop culture literacy
- Creative direction
- Merchandise display & visual presentation
- Cash register operation
- Willingness to learn
- Interpersonal communication
- Customer rapport-building
Extra-Curricular Activities
Founder, Modern Media Club
Timeline
Seasonal Sales Associate
Henry Bear's Park
10.2025 - 12.2025
Founder & Former Club Leader
Modern Media Group
09.2024 - 12.2025
Private Elderly Caregiver
Grandmother
10.2020 - Current
No Degree -
Academy of The Pacific Rim
Hobbies and Interests
- Digital Art and Animation, Watching Movies and TV Shows, Drawing and Painting, Creative Writing, Music, Creating digital artwork using software like Photoshop, Illustrator, or Procreate.
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate., Storytelling, Visual analysis & design thinking, Creative problem solving, Crafting and DIY Projects, Cultural critique