JEANINE DABA
Kaneohe,HI
Summary
Well-organized Human Resources professional bringing 9+ years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining efficiency in HR administration, payroll and recruiting. In-depth knowledge of Kronos and Workday with skill in records management.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Food & Beverage Cashier
Kyo-Ya Hotels & Resorts
Honolulu, Hawaii
03.2016 - Current
- Practices proper safety and sanitation standards.
- Identifies inefficiencies leading to improved productivity.
- Suggests actionable improvements to streamline training procedures.
- Works in fast-paced environment with sense of urgency to serve guests quickly.
- Delivers instructions clearly and respectfully to avoid errors due to miscommunication.
- Operates cash register for cash, check and credit card transactions with excellent accuracy levels.
- Works flexible schedule and extra shifts to meet business needs.
- Learns duties for various positions and provides backup at key times.
Team Member Services Operations Specialist
Whole Foods Market
Honolulu, HI
05.2012 - 07.2021
- Managed continuous delivery of top quality team member support
- Utilized a wide range of technical systems, including Kronos, WorkDay, and Microsoft applications
- Maintained high levels of professionalism as well as data knowledge to team members
- Submitted monthly, quarterly and weekly reports to leadership group to track mandatory requirements
- Supported top talent identification processes executing all HR steps, including onboarding, orientation and benefits
- Developed job postings, recruited candidates to fill vacant positions
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations
- Created, organized and maintained employee personnel files to keep sensitive data secure
- Guided new hires through orientation, on-boarding and explained documentation requirements to facilitate HR process
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol
- Demonstrated self-reliance by meeting and exceeding workflow needs
Food & Beverage Cashier
The Westin Maui
Kaanapali, HI
05.2012 - 02.2016
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
- Collaborated with team to deliver timely service of items
- Handled customer complaints and concerns, escalating complex issues to direct supervisor for quick resolution
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Answered phone calls to assist customers with questions and food orders.
Education
BBA - Human Resources Management
University of Hawaii At Manoa, Shidler College of Business
Honolulu, Hawaii 08.2016 - 12.2021
Associate of Arts - Liberal Arts And General Studies
University of Hawaii Maui College
08.2013 - 05.2015
Skills
HR policies
Recruitment
Computer literacy
Business administration
Office administration
Staff education and training
Termination procedures
Compensation and benefits
Risk management
Timeline
BBA - Human Resources Management
University of Hawaii At Manoa, Shidler College of Business
08.2016 - 12.2021
Food & Beverage Cashier
Kyo-Ya Hotels & Resorts
03.2016 - Current
Associate of Arts - Liberal Arts And General Studies
University of Hawaii Maui College
08.2013 - 05.2015
Team Member Services Operations Specialist
Whole Foods Market
05.2012 - 07.2021
Food & Beverage Cashier
The Westin Maui
05.2012 - 02.2016