Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Jeanine F. Mahoney

Watervliet,NY

Summary

Developed strong communication and conflict resolution skills in fast-paced, customer-focused environment. Seeking to transition into new field by leveraging ability to build rapport and resolve issues efficiently. Dedicated to applying these transferable skills to foster positive relationships and drive success in new role.

Overview

3
3
years of professional experience

Work History

Guest Service Representative

Target
02.2025 - Current
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Able to manage time management while providing proper assistance for each client.
  • Having constant call outs and being flexible enough to assist in other departments when needed.

Team Leader

Panera
01.2022 - 01.2022
  • Guide Team members in finishing tasks
  • Help team/guests when needing assistance
  • Setting good examples
  • Finishing responsibilities at the respected times

Education

Associate of Arts - Digital Media

Hudson Valley Community College
Troy, NY
12-2025

Regents Diploma -

Watervliet Jr. Sr. Highschool
Watervliet, NY

Skills

  • Adobe Illustrator 2022
  • InDesign 2022
  • Photoshop 2022
  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented
  • Issue resolution
  • Flexible schedule
  • Complaint handling

Accomplishments

  • Winning the Artistic Spirit Award for having creative ideas and showing passion for what I do
    Designing the mural for Watervliet Jr. Sr. High School's Band


  • Designing the yearbook for Watervliet Jr. Sr. High School in 2014


  • I got one of my paintings put on the cover of an art book called "Threads," which shows the work of students at Hudson Valley Community College in 2021


  • Winning the Outstanding Accomplishment in Digital Media 2023 for getting my art into the gallery and for outstanding accomplishments in digital media courses
  • Winning the Outstanding Accomplishment in Digital Media 2024 for getting my art into the gallery and for exceptional accomplishments in digital media courses

Interests

  • Graphic Design
  • Crafting and DIY Projects
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Drawing and Painting
  • Photography
  • Creative Writing
  • Hiking
  • Reading

Timeline

Guest Service Representative

Target
02.2025 - Current

Team Leader

Panera
01.2022 - 01.2022

Associate of Arts - Digital Media

Hudson Valley Community College

Regents Diploma -

Watervliet Jr. Sr. Highschool
Jeanine F. Mahoney