Jeanine Gomez
Sussex
Summary
IT professional with hands-on experience ready to contribute to technical projects and support. Skilled in troubleshooting, network configuration, and software development. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving skills, and proactive approach to challenges.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Inzone Logistics, LLC
01.2022 - 10.2024
- Delivered an average of 50 packages per shift while ensuring accuracy and timely delivery
- Used GPS navigation and route-planning tools to optimize efficiency and minimize delays
- Provided professional and courteous customer service, ensuring a positive delivery experience
- Followed strict safety protocols, including vehicle inspections, defensive driving, and secure package handling
- Scanned, logged, and tracked packages using Amazon's handheld delivery system
Lead Esthetician/Assistant Manager
Boho Beauty Bar, LLC
02.2021 - 08.2021
- Provided a range of high-quality skincare treatments, facials, lash services, and waxing to meet client needs
- Assisted in overseeing daily spa operations, including staff scheduling, inventory management, and sales tracking
- Led and trained estheticians and spa staff on advanced skincare techniques, customer service, and product knowledge
- Conducted client consultations, offering personalized skincare regimens and product recommendations to boost retail sales
Amazon Prime Delivery Driver
Amazon
07.2019 - 12.2020
- Navigated efficiently using GPS and route-planning tools to optimize delivery times
- Provided friendly and professional customer service, ensuring a positive delivery experience
- Handled packages of various sizes and weights, following proper lifting techniques
Owner & Operator
Lash It Up, LLC
06.2019 - 03.2020
- Founded and operated a successful boutique day spa, specializing in skincare treatments, lash extensions, and beauty services
- Provided high-quality, customized esthetic and lash services tailored to each client's needs, ensuring exceptional results
- Managed all aspects of business operations, including scheduling, inventory, marketing, and client relations
- Created and executed social media marketing strategies, growing brand awareness and attracting new clients
- Maintained a loyal client base through outstanding customer service, personalized follow-ups, and targeted promotions
- Researched and curated professional-grade skincare and lash products for retail, boosting revenue and enhancing client care
Warehouse Package Handler
FedEx Ground
06.2019 - 03.2020
- Loaded and unloaded packages from conveyor belts, trucks, and containers with speed and accuracy
- Scanned, labeled, and sorted packages based on destination to ensure timely and correct deliveries
- Lifted and transported packages of various weights (up to [X] lbs) while following safety protocols
- Maintained a clean and organized work environment to prevent workplace hazards
Senior Lash Technician
Amazing Lash Studio
05.2018 - 04.2019
- Provided high-quality lash extension services, including classic, hybrid, and volume sets tailored to client preferences
- Conducted thorough consultations to assess natural lash health and recommend appropriate styles and aftercare
- Maintained a clean and sterile work environment, adhering to all sanitation regulations and industry best practices
- Ensured high client satisfaction by delivering customized lash looks with precision, symmetry, and long-lasting retention
Esthetician
Hilton Marco Island Resort & Spa
06.2017 - 01.2018
- Provided a range of luxury spa services, including customized facials, peels, and skincare treatments tailored to individual needs
- Consulted with clients to assess skin conditions, recommend treatments, and promote at-home skincare regimens
- Delivered exceptional customer service in a serene and upscale spa environment, ensuring a relaxing guest experience
Lash Technician
Amazing Lash Studio
06.2017 - 01.2018
- Provided high-quality lash extension services, including classic, hybrid, and volume sets tailored to client preferences
- Conducted thorough consultations to assess natural lash health and recommend appropriate styles and aftercare
- Maintained a clean and sterile work environment, adhering to all sanitation regulations and industry best practices
Event Makeup Artist
Lily Rose Salon
06.2017 - 01.2018
- Provided professional makeup services for weddings, proms, special events, and photoshoots, ensuring a personalized and flawless application
- Conducted in-depth consultations to understand client preferences, skin type, and event requirements to create customized looks
- Applied advanced techniques such as airbrushing, contouring, and HD makeup for long-lasting and camera-ready results
Emergency Services Dispatcher
Seminole Police Department
06.2016 - 05.2017
- Provided calm and clear instructions to callers in distress, assisting with first aid, fire safety, and other emergency protocols until help arrived
- Monitored real-time events and adjusted resource allocation based on changing priorities and critical needs
- Collaborated closely with law enforcement, fire departments, and medical services to ensure seamless coordination during emergency situations
Esthetician
Hilton Marco Island Resort & Spa
08.2015 - 06.2016
- Provided a range of luxury spa services, including customized facials, peels, and skincare treatments tailored to individual needs
- Consulted with clients to assess skin conditions, recommend treatments, and promote at-home skincare regimens
- Delivered exceptional customer service in a serene and upscale spa environment, ensuring a relaxing guest experience
Costco Tech Support
Alorica
08.2013 - 02.2014
- Provided technical assistance and troubleshooting support to Costco customers for a wide range of general goods, including electronics, appliances, grills, and other consumer products
- Assisted customers with product setup, installation, configuration, and software updates for electronics, kitchen appliances, and other household items
- Diagnosed and resolved issues related to product functionality, connectivity, and compatibility over the phone
Motor Transport Operator
US Army
05.2010 - 01.2013
- Operated and maintained a variety of military vehicles, including [types of vehicles, e.g., 5-ton trucks, HMMWVs, or other specialized military vehicles] to transport personnel, equipment, and supplies in various environments and under diverse conditions
- Ensured the safe and efficient transportation of goods by conducting pre-trip, en-route, and post-trip inspections of vehicles, checking for mechanical issues, and performing basic maintenance and repairs when necessary
- Managed logistics for the transportation of critical supplies and personnel to various destinations, ensuring timely deliveries in accordance with mission requirements
Emergency Services Dispatcher
Hendry County Sheriff's Office
04.2008 - 04.2010
- Managed high-volume emergency calls, dispatching police, fire, and medical teams to incidents while ensuring a swift and efficient response
- Received, evaluated, and prioritized emergency and non-emergency calls, providing critical information to responders
- Utilized advanced communication systems and technology (e.g., CAD, radio, GPS tracking) to direct field units and coordinate resources during emergencies
Sony VAIO Tech Support
Alorica
08.2006 - 02.2007
- Provided high-quality technical support to customers using Sony VAIO laptops and desktops, troubleshooting software, hardware, and networking issues
- Diagnosed and resolved customer technical issues via phone, email, and remote access, ensuring quick resolution and customer satisfaction
- Assisted customers with product setup, system optimization, and performance improvements
Education
Bachelor of Science - Information Technology
Montclair State University
Montclair, NJ05-2026
Full Specialty License -
Sunstate Academy
Fort Myers, FL11-2015
Cosmetology License -
Sunstate Academy
Fort Myers, FL08-2015
Commercial Driver's License -
The CDL School, Inc.
Miami, FL02-2013
Basic Soldier Training -
US Army
Fort Leonard Wood, MO09-2010
High School Diploma -
Clewiston High School
Clewiston, FL05-2006
Skills
- Bilingual Spanish
- Typing
- Spread Sheet
- Formatting
- Python Programming
- Msword Excel
- Msword Ppt
- Computer Literate
- Telecommunication
- Java Programming
- RStudio
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Team leadership
- Microdermabrasion expertise
- Skin tightening methods
- Hydrafacial experience
- Industry trend awareness
- Product recommendation
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business management
- Team collaboration
Websites
Affiliations
- US Army
- NSLS
Awards
National Defense Service Medal - US Army
Global War On Terrorism Service Medal - US Army
Army Service Ribbon - US Army
Languages
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Delivery Driver
Inzone Logistics, LLC
01.2022 - 10.2024
Lead Esthetician/Assistant Manager
Boho Beauty Bar, LLC
02.2021 - 08.2021
Amazon Prime Delivery Driver
Amazon
07.2019 - 12.2020
Owner & Operator
Lash It Up, LLC
06.2019 - 03.2020
Warehouse Package Handler
FedEx Ground
06.2019 - 03.2020
Senior Lash Technician
Amazing Lash Studio
05.2018 - 04.2019
Esthetician
Hilton Marco Island Resort & Spa
06.2017 - 01.2018
Lash Technician
Amazing Lash Studio
06.2017 - 01.2018
Event Makeup Artist
Lily Rose Salon
06.2017 - 01.2018
Emergency Services Dispatcher
Seminole Police Department
06.2016 - 05.2017
Esthetician
Hilton Marco Island Resort & Spa
08.2015 - 06.2016
Costco Tech Support
Alorica
08.2013 - 02.2014
Motor Transport Operator
US Army
05.2010 - 01.2013
Emergency Services Dispatcher
Hendry County Sheriff's Office
04.2008 - 04.2010
Sony VAIO Tech Support
Alorica
08.2006 - 02.2007
Bachelor of Science - Information Technology
Montclair State University
Full Specialty License -
Sunstate Academy
Cosmetology License -
Sunstate Academy
Commercial Driver's License -
The CDL School, Inc.
Basic Soldier Training -
US Army
High School Diploma -
Clewiston High School
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