Josefa Fraga
Selma,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level interpreting position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Self Employed
Visalia
04.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Server
Dennys Diner
Clovis, CA
07.2014 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
No Degree -
Fresno City College
Fresno, CACertificate - Medical Assisting
Golden State Business College
Visalia, CA10.2002
High School Diploma -
Dinuba Joint Union High School
Dinuba, CA09.1983
Skills
- Bilingual Spanish
- Active Listening
- Records Preparation
- Document Control
- Calendaring
- Calm and Professional Under Pressure
- Clerical Support
- Customer Relations
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Self Employed
04.2019 - Current
Server
Dennys Diner
07.2014 - 03.2020
No Degree -
Fresno City College
Certificate - Medical Assisting
Golden State Business College
High School Diploma -
Dinuba Joint Union High School