Jean Lespinasse PIERRE NOEL
Cypress,TX
Summary
Accomplished Telecommunications Technician with a proven track record at NATCOM, enhancing network performance through expert diagnosis and resolution of complex issues. Skilled in fiber optic splicing and demonstrating exceptional teamwork, effectively managed customer service requests and collaborated on technical solutions, significantly improving operational efficiency.
Overview
3
3
years of professional experience
Work History
Telecommunications Technician
NATCOM
Ave M.L.K. Jr., Port-au-Prince, Haïti
04.2023 - 04.2024
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored maintenance on telecommunications systems to facilitate optimal performance.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Managed over 50 customers calls per day.
- Responded to service requests during and after business hours
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues
- Coordinated installation of new users and relocations of existing users
Teacher
Juvenat College Sacre Coeur
Port-au_Prince, None
09.2021 - 04.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning
Education
Computer Course -
Juvenat College Sacre Coeur
Route National #2 Carrefour, Port-au-Price. Haiti06.2019
High School Diploma -
Juvenat College Sacre Coeur
Route National #2, Carrefour Port-auPrince. Haiti 06.2019
Skills
- Fiber Optic Splicing
- Safety awareness
- Teamwork and Collaboration
- Excellent Communication
- Organizational Skills
- Time management abilities
- Interpersonal Skills
Languages
English
Professional Working
French
Full Professional
creole
Native or Bilingual
Timeline
Telecommunications Technician
NATCOM
04.2023 - 04.2024
Teacher
Juvenat College Sacre Coeur
09.2021 - 04.2023
Computer Course -
Juvenat College Sacre Coeur
High School Diploma -
Juvenat College Sacre Coeur