Jean Michael Pompee
St Louis,MO
Summary
Skilled Repair Technician with a track record of increasing repair success rates and enhancing inventory control at Ingram Micro. Expert in mechanical repairs and customer service, demonstrating exceptional diagnostic abilities and a commitment to excellence. Spearheaded cost reduction by streamlining shipping/receiving processes, showcasing leadership and mechanical prowess.
Overview
24
24
years of professional experience
Work History
Repair Technician
Ingram Micro
03.2018 - 10.2024
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Repair Technician and Quality Control
The Phoenix Group
03.2008 - 07.2018
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Shipping and Receiving
Drum Tech
06.2000 - 06.2008
- Strengthened cost reduction efforts, shipping and receiving procedures and inventory controls.
- Coordinated logistical aspects such as shipping and receiving processes thus guaranteeing accurate inventory control.
- Led a team of logistics professionals in coordinating daily shipping and receiving activities for timely delivery to customers.
- Coordinated shipping and receiving processes for inventory deliveries, verifying accuracy of shipments against purchase orders while minimizing discrepancies or delays.
Education
History
Forest Park Community College
St Louis, MO05-2002
High School Diploma -
Roosevelt High School
St Louis, MO05-1998
Skills
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
Languages
Creole
Full Professional
Timeline
Repair Technician
Ingram Micro
03.2018 - 10.2024
Repair Technician and Quality Control
The Phoenix Group
03.2008 - 07.2018
Shipping and Receiving
Drum Tech
06.2000 - 06.2008
History
Forest Park Community College
High School Diploma -
Roosevelt High School
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