Accomplished professional with a track record of optimizing processes, improving community involvement, and cultivating strong connections. Proficient in organization and critical thinking, adept at establishing productive and inclusive atmospheres. Acknowledged for exceptional results, consistently delivering enhanced contributions by combining administrative proficiency with interpersonal finesse.
Overview
16
16
years of professional experience
Work History
Secretary III
BBSI
01.2025 - Current
Handled sensitive information discreetly, maintaining confidentiality when managing files or financial data.
Maintained daily report documents, memos and invoices.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Managed filing system, entered data and completed other clerical tasks.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Front Desk Receptionist
Duval County Public School District
10.2016 - 06.2024
Implement creative solutions to streamline front office operations and enhance efficiency, such as digitalizing paperwork process.
Collaborate with teachers and staff to organize and facilitate school events, such as parent-teacher conferences, open houses, and student orientations, to enhance community engagement and promote a positive school culture.
Develop and maintain positive relationships with students, parents, and staff to create a welcoming and inclusive front office environment that fosters a sense of community and support.
Engage in continuous professional development opportunities to stay updated on the latest technologies and trends in office management, ensuring that the front office remains efficient and up-to-date with industry best practices.
Develop and implement strategies for increasing parent involvement and engagement in school activities, such as creating targeted communication plans, hosting parent workshops, and organizing family-friendly events, to strengthen the school community and promote positive relationships between parents and the front office
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Received 'Employee of the Year' award for outstanding performance
Inventory Manager
Duval Motors
08.2013 - 10.2016
Created and updated regular inventory reports and records.
Maintained sufficient inventory levels to meet customer demands at all times.
Analyzed inventory data to identify and address stock discrepancies.
Participated in regular cycle counts to confirm accuracy of inventory records.
Coordinated with suppliers to guarantee timely delivery of inventory and materials.
Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
Stay at Home Mom
Household
10.2009 - 08.2013
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.