Quinsonya Smith
North Las Vegas,NV
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
30
30
years of professional experience
Work History
Secretary III
Clark County School District, Las Vegas, Nevada
Las Vegas, NV
04.2022 - Current
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Maintained organized filing system of paper and electronic documents.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Created and updated spreadsheets to track and report data.
- Managed multiple calendars and contacts using computer software.
- Produced and distributed memos, newsletters and other forms of communication.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Composed, edited and typed complex memos and reports with job-related software.
Program Supervisor
City Of North Las Vegas - Parks And Recreation
North Las Vegas, NV
02.2019 - Current
- Supervises plans and organizes a variety of activities: arts/crafts, games, special events, sports, music/dance.
- Supervises and participates in the development of curriculum and the conduct of programs for the Recreation Division.
- Scheduled work shifts of assigned program specialist staff, monitors work performance of assigned program specialist staff and reports performances to assigned supervisor.
- Trains assigned program specialists on the policies and procedures applicable to the work. Maintains and submits records and reports, handles money, makes up deposits, organizes registration forms, and reviews and submits incident reports.
- Supervises and assures building grounds and physical facilities readiness.
- Work with parents/guardians of participants in reference to participant's behavior and discipline.
Registrar II
Clark County School District, CCSD
Las Vegas, NV
11.2020 - 04.2022
- Established policies and procedures and made modifications based on analysis of operations, performance and other research information.
- Directed or coordinated engaging support staff in administering departments or academic institutions.
- Improved individual departments by working closely with faculty to reorganize class loads, promote resource utilization and modernize equipment.
- Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
- Participated in state and national events, developing partnerships with industry to increase university profile.
- Developed curricula and recommended curricula revisions to improve student learning outcomes.
- Prepared reports using academic or institutional data and information.
- Directed activities of admissions, registration and career services departments.
Administrative Office Specialist
Clark County School District, Las Vegas, Nevada
Las Vegas, NV
01.2019 - 11.2020
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Directed customer communication to appropriate department personnel.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Prepared and prioritized calendars and correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Attendance Secretary
Clark County School District, Las Vegas, Nevada
Las Vegas, NV
08.2016 - 01.2019
- Organized and maintained files to store absence excuse paperwork from doctors, parents and guardians.
- Prepared reports and compiled attendance information for submission to school district and state.
- Created forms and made photocopies for attendance office.
- Informed parents of unexcused student absences to discuss with student and take corrective action.
- Collected, verified and forwarded student withdrawal forms to update and submit attendance documentation.
- Handled confidential information regarding students carefully and with discretion.
- Communicated with parents, teachers and members of public with patient demeanor.
- Maintained student transfer requests and withdrawal approval files.
- Explained attendance policies and procedures and managed processing of absence and tardy notices.
- Promoted collaborative teamwork and loyalty among school staff by modeling empathy and compassion.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Autism Intervention Specialist
Clark County School District, CCSD
Las Vegas, NV
08.2013 - 08.2016
- Improved behavior with modification and positive reinforcement techniques.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Evaluated student needs to provide helpful resources and support.
- Provided supplemental supervision in classrooms, schoolyards and cafeterias.
- Consulted with teachers regarding student progress, IEP adjustments and classroom needs.
- Adapted instructional techniques to appropriate ages and skill levels of supervised students.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
- Provided disabled students with assistive devices and supportive technology.
- Reviewed and reported on IEP progress.
- Tutored neurodiverse children individually or in small groups to foster mastery of course concepts.
- Assisted neurodiverse students with classwork and activity preparation.
- Monitored student needs and supported mobility-restricted students.
Education
Bachelor of Science - Biology
Grambling State University
Grambling, LA05.1994
Skills
- Supply Inventory Control
- Computers and Technology
- Document and File Management
- Professional and Courteous
- Multitasking and Time Management
- Confidentiality and Data Protection
- Task Prioritization
- Verbal and Written Communication
- Microsoft Office
- Report Preparation
- Appointment Coordination
- Schedule Management
- Strong Organizational Skills
- Applicant Tracking Systems
- Payroll Administration
- Fast Learner
- Mail Routing and Distribution
- Customer Service
- Employee Communications
- Supervision & Leadership
- People Skills
- Team Management
- Flexible Schedule
- Policy Implementation
Affiliations
- Member, Las Vegas Grambling State University Alumni Chapter (2019-present)
- Member, Beta Pi Sigma Sorority (2010- Present)
Timeline
Secretary III
Clark County School District, Las Vegas, Nevada
04.2022 - Current
Registrar II
Clark County School District, CCSD
11.2020 - 04.2022
Program Supervisor
City Of North Las Vegas - Parks And Recreation
02.2019 - Current
Administrative Office Specialist
Clark County School District, Las Vegas, Nevada
01.2019 - 11.2020
Attendance Secretary
Clark County School District, Las Vegas, Nevada
08.2016 - 01.2019
Autism Intervention Specialist
Clark County School District, CCSD
08.2013 - 08.2016
Bachelor of Science - Biology
Grambling State University
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