Jeanna Helvie
Dayton
Summary
Dynamic Commercial Lines Rating Supervisor at Oregon Mutual Insurance, skilled in training and mentoring teams to enhance operational efficiency. Proven ability in problem-solving and decision-making, successfully coordinating projects and staff schedules. Committed to achieving goals while fostering teamwork and delivering exceptional customer service.
Overview
21
21
years of professional experience
Work History
Commercial Lines Rating Supervisor
Oregon Mutual Insurance
11.2004 - 09.2025
- Assisted team in daily operations.
- Supported staff training initiatives, enhancing understanding of standard operating procedures.
- Coordinated workloads for team members to optimize productivity.
- Engaged in problem-solving activities, adapting quickly to changing operational demands.
- Worked on several special projects.
- Assisted IT in projects for our new system we were implementing.
- Helped in answering questions from several dept's including Rating, Clerical, Underwriting and the Call Center.
Education
High School Diploma -
Del Norte High
Crescent City, CaSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Processes and procedures
- Problem-solving
- Multitasking
- Time management
- Organizational skills
- Self motivation
- Goal setting
- Teamwork
Timeline
Commercial Lines Rating Supervisor
Oregon Mutual Insurance
11.2004 - 09.2025
High School Diploma -
Del Norte High