Summary
Overview
Work History
Education
Skills
Timeline
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Jeanna Shafer

Jeanna Shafer

Jefferson,TX

Summary

Dynamic property management professional with a proven track record at Twin Oaks Plantation, excelling in operations management and customer service. Enhanced tenant satisfaction through effective maintenance oversight and vendor relationships. Skilled in documentation and reporting, ensuring seamless transitions during move-ins and move-outs.

Overview

6
6
years of professional experience

Work History

Owner/Operator

Remedy Cleaners Llc.
04.2021 - Current
  • Assisted in property inspections, identifying maintenance needs and facilitating timely repairs.
  • Supported budgeting processes by tracking expenses and processing invoices efficiently.
  • Developed relationships with vendors for maintenance services, optimizing service delivery timelines.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.

Assistant Property Manager

Twin Oaks Plantation
05.2019 - Current
  • Assisted in property inspections, identifying maintenance needs and facilitating timely repairs.
  • Supported budgeting processes by tracking expenses and processing invoices efficiently.
  • Developed relationships with vendors for maintenance services, optimizing service delivery timelines.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.

Education

GED -

Texas Education Agency
Ft. Worth, TX
05.2006

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Inventory management
  • Customer service
  • Schedule management
  • Document management
  • Basic maintenance

Timeline

Owner/Operator

Remedy Cleaners Llc.
04.2021 - Current

Assistant Property Manager

Twin Oaks Plantation
05.2019 - Current

GED -

Texas Education Agency