JEANNE CARON
Centerville,OH
Summary
Dynamic professional with a proven track record in the United States Air Force Reserve, excelling in regulatory compliance and effective communication. Skilled in troubleshooting complex systems. Maintaining attention to detail to enhance operational efficiency and drive program success. Committed to delivering exceptional results in high-pressure environments.
Overview
12
12
years of professional experience
Work History
C-17 Loadmaster
United States Air Force Reserve
Wright-Patterson AFB, OH
07.2022 - Current
- Maintained expertise in troubleshooting aircraft electrical, environmental, oxygen, and hydraulic systems.
- Executed load calculations, weight and balance computations, and cargo documentation.
- Instructed passengers and troops on proper use of safety equipment and operational procedures.
- Managed hazardous materials in accordance with safety regulations.
- Graduated from Airman Leadership School and Loadmaster Initial Qualification.
- Handle Squadron Operations Center, maintaining flight planning documentation, radio communication with departing and arriving aircraft, along with other agencies that affect aircrew operations.
Financial Management Technician
United States Air Force Reserve
Westover ARB, MA
09.2018 - 06.2022
- Provide guidance and information in response to inquiries related to defense travel, and military payroll programs for approximently 2,500 individuals.
- Reviewed, approved, modified and disapproved travel and military pay authorizations and vouchers in accordance with federal acquisition and budgetary rules, regulations, policies, and mission-oriented goals and objectives.
- Collect and analyze pay data, personnel data, and outstanding obligations to identify process efficiencies, and inform decision-making to improve capacity for reaching program goals and objectives.
- Operated multiple government systems, including resource management system, document retention system, financial documents inquiry system, and other acquisition related systems.
Client Relations
Eastern Account System Inc.
Sandy Hook, CT
03.2017 - 01.2018
- Served as liaison between Eastern Accounts clients and incoming disputes from debtors and attorneys.
- Monitoring accounts for compliance with payment plans and identified violations.
- Addressed client inquiries regarding pricing, policies, and upcoming company changes.
- Built strong rapport with clients to effectively resolve debtor disputes.
- Generated monthly reports using Microsoft Excel to track collections and activity.
Front Desk Receptionist
New Mexico Sports And Wellness
Albuquerque, NM
07.2016 - 12.2016
- Operated multi-line phone system, addressing inquiries and directing calls to appropriate departments.
- Reported facility maintenance issues to relevant personnel for prompt resolution.
- Delivered exceptional guest services by managing reservations and coordinating facility tours.
Teller
Bank Of The West
Albuquerque, NM
02.2016 - 06.2016
- Executed customer transactions, including deposits, withdrawals, money orders, and checks with efficiency.
- Verified transaction details and assessed fraud indicators for checks, money orders, and currency.
- Responded to telephone inquiries regarding banking products such as checking accounts, savings accounts, loans, and lines of credit.
- Continuously updated knowledge about banking products, services, policies and regulations.
Barista
The Grove Cafe & Market
Albuquerque, NM
11.2014 - 12.2015
- Acquired comprehensive knowledge of menu to satisfy customer preferences.
- Demonstrated consistent attendance and punctuality to support operational efficiency.
- Trained new team members using positive reinforcement techniques for improved performance.
Barista
Masterpiece Delicatessen
Denver, CO
08.2013 - 10.2014
- Adhered to health department regulations concerning sanitation standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Executed shift closeout procedures, ensuring system shutdown, cleanliness, and accurate drawer balancing.
Education
Some College (No Degree) -
Sinclair Community College
Dayton, OHSome College (No Degree) -
Central Michigan University
Mount Pleasant, MISkills
- Effective communication
- Attention to detail
- Documentation management
- Regulatory compliance monitoring
- Written and verbal communication
- Process oversight
References
References available upon request.
Timeline
C-17 Loadmaster
United States Air Force Reserve
07.2022 - Current
Financial Management Technician
United States Air Force Reserve
09.2018 - 06.2022
Client Relations
Eastern Account System Inc.
03.2017 - 01.2018
Front Desk Receptionist
New Mexico Sports And Wellness
07.2016 - 12.2016
Teller
Bank Of The West
02.2016 - 06.2016
Barista
The Grove Cafe & Market
11.2014 - 12.2015
Barista
Masterpiece Delicatessen
08.2013 - 10.2014
Some College (No Degree) -
Sinclair Community College
Some College (No Degree) -
Central Michigan University
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