Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

JEANNE FABIANO

Lenoir City,TN

Summary

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

39
39
years of professional experience

Work History

Director, Business Systems

MACK Property Management
02.2019 - Current
  • Develop a community audit/compliance schedule according to manager/owner objectives.
  • Support Community Managers in company objectives to improve performance through learning and development.
  • Prepare, analyze, and present accurate and timely reports as required.
  • Provide strategic leadership to build long-term value and maximize overall portfolio performance and profitability.
  • Participate as a member of the asset team for acquisitions, new business, and dispositions as needed.
  • Serve as a subject matter expert for operational infrastructure (e.g., policies and procedures, training, compliance and processes)
  • Remote

Director, Regional Operations

MACK Property Management
02.2019 - Current
  • Responsible for all operational aspects of the portfolio and directs and coordinates all activities to ensure that business objectives are achieved.
  • Review performance data to measure productivity and goal achievement and adjust strategies accordingly.
  • Maintain current database administration across the organization.
  • Evaluate expenses, contracts, and processes to find efficiencies, introduce best practices and reduce costs.
  • Provide strategic leadership to build long-term value and maximize overall portfolio performance and profitability.
  • Advise and work with Human Resources and other managers to satisfy operational compliance with all labor union contracts.

Lease Administration, Collections, A/R Supervisor

FIRST WINTHROP MANAGEMENT
02.2013 - 02.2019
  • Manage all functions necessary to maintain the integrity of the accounts receivable, accounts payable system and records for managed and developed properties.
  • Set up all pertinent lease information for accounting systems.
  • Review all monthly rent up reports and lease reports.
  • Effectively respond to all tenant and property manager inquiries.
  • Manage a staff of three administrators.
  • Developed and implemented policy and procedures to better enhance work flow productivity.
  • Develop, implement, and train on Yardi system to field and corporate staff.
  • Maintain Yardi, Entrata, and Payscan systems operations.
  • Property Sub Ledger Accounting

Accounts Receivable/Payable Supervisor

DASCO Companies
05.2007 - 01.2013
  • Manage all function necessary to maintain the integrity of the accounts receivable, accounts payable system and records for managed and developed properties.
  • Set up all pertinent lease information for accounting systems.
  • Review all monthly rent up reports and lease reports.
  • Effectively respond to all tenant and property manager inquiries.
  • Manage a staff of seven administrators.
  • Implemented paperless Accounts Payable system.
  • 1099 Reporting
  • Process Payroll Reimbursements
  • Developed and implemented policy and procedures to better enhance work flow productivity.
  • Property Sub Ledger Accounting

Accounts Payable Manager

Banyan Realty Management
04.2006 - 03.2007
  • Manage all functions necessary to maintain the integrity of the accounts payable system and invoices for managed and developed properties.
  • Managing diversity – managed and demonstrated commitment to company efforts to a diverse workforce.
  • Effectively improved the customer relationships within the organization to improve cross-cultural communications.
  • Property Accounting

Establisher/Owner

Café Amici
12.2004 - 03.2006
  • Interview, selects, trained developed staff to sustain a high-performance operation with minimal turnover.
  • Managed the buying and ordering process to meet Café quality standards.
  • Managed inventory and pricing to achieve targeted gross profit margins.
  • Developed and maintained creative store layout and product merchandising.

Field Support Services, Customer Service Supervisor

TAC Worldwide Companies
06.1986 - 11.2004
  • Developed policies, procedures, methods and systems to support overall company objectives.
  • Participated as part of an in-house committee to re-structure and re-invent the overall organization of the corporation, reducing off site locations to “hub sites” across the U.S.
  • Troubleshoot for departments not meeting industry and company guidelines and goals.
  • Coaching employees to create a positive atmosphere of professionalism and support to both internal and external customers.
  • Process ADP payroll.

Education

High School -

Westwood High School
Westwood, Massachusetts

Skills

  • Relationship building

  • Strategic planning

  • Verbal and written communication

  • Decision-making

  • E-commerce strategy

  • Operations management

  • Organizational development

Software

Yardi System Administrator

RealPage System Adminsitrator

Bluemoon Administrator

PayReady Administrator

Bilt Administrator

MRI System Administrator

Timeline

Director, Business Systems

MACK Property Management
02.2019 - Current

Director, Regional Operations

MACK Property Management
02.2019 - Current

Lease Administration, Collections, A/R Supervisor

FIRST WINTHROP MANAGEMENT
02.2013 - 02.2019

Accounts Receivable/Payable Supervisor

DASCO Companies
05.2007 - 01.2013

Accounts Payable Manager

Banyan Realty Management
04.2006 - 03.2007

Establisher/Owner

Café Amici
12.2004 - 03.2006

Field Support Services, Customer Service Supervisor

TAC Worldwide Companies
06.1986 - 11.2004

High School -

Westwood High School

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JEANNE FABIANO