Jeanne Hermanson
Supervisor
Browntown,WI
Summary
Dynamic leader with a proven track record at Hallmark, adept in sales strategy development and social media marketing. Excelled in creating targeted campaigns and enhancing brand awareness, leading to significant lead generation. Skilled in delivering impactful sales presentations and fostering team efficiency. Demonstrates exceptional problem-solving abilities and a commitment to achieving and surpassing goals.
Overview
18
18
years of professional experience
Work History
Territory Supervisor-Currently Under Workman Comp
Hallmark
03.2023 - Current
- Provided comprehensive training to new hires, ensuring they were equipped with the skills necessary to succeed in their roles.
- Assessed territorial needs regularly; provided tailored recommendations based on unique client requirements which led to higher satisfaction rates.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained up-to-date knowledge of products and services offered to customers.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
CNA-Med Tech
SSM Monroe Clinic
01.2019 - 05.2022
- Delivered high-quality care to Hospice patients in Hospice Home setting, caring for patients under Palliative Care & End of Life.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives and changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Documented patient information and care activities in electronic health record.
- Provided emotional support for patients and families during challenging times.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Marketing Representative & Office Staff
Rolling Hills Dairy Producers Cooperative
01.2007 - 03.2022
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Wrote engaging and successful marketing, advertising, and website copy.
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Attended industry events and trade shows to promote brand and build relationships with potential customers.
- Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
- Distributed advertising and marketing collateral to store locations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales & Marketing Director
Aster Assisted Living
01.2014 - 08.2018
- Prior to Sales & Marketing Director, I was the Life Enrichment Coordinator the same setting.
- Delivered presentations at industry events to showcase company products/services and generate interest from potential customers.
- Played a key role in the company''s strategic planning process by providing input on growth opportunities and potential challenges based on market analysis.
- Contributed valuable insights during executive meetings through analysis of competitor activity, consumer behavior patterns and emerging trends.
Territory Manager - Sales and Service
Source Interlink
04.2009 - 02.2013
- Managed, trained and motivated 40 + merchandisers in retail accounts, throughout Wisconsin and Illinois, managing district efficiently within company guidelines & budget, while handling customer relations, sales and distribution of magazines.
- Managed a diverse portfolio of accounts, demonstrating adaptability in tailoring sales approaches to meet unique client requirements.
- Facilitated cross-functional communication between sales, technical support, and logistics teams, ensuring seamless service delivery to customers.
- Improved customer satisfaction by providing exceptional product knowledge and technical support.
Education
Associate of Applied Science - Business
University of Kentucky
Lexington, KY08-1975
Skills
- Sales Presentations
- Merchandising Strategies
- Social Media Marketing
- Sales strategy development
- Brand Awareness
- Cold-calling
Timeline
Territory Supervisor-Currently Under Workman Comp
Hallmark
03.2023 - Current
CNA-Med Tech
SSM Monroe Clinic
01.2019 - 05.2022
Sales & Marketing Director
Aster Assisted Living
01.2014 - 08.2018
Territory Manager - Sales and Service
Source Interlink
04.2009 - 02.2013
Marketing Representative & Office Staff
Rolling Hills Dairy Producers Cooperative
01.2007 - 03.2022
Associate of Applied Science - Business
University of Kentucky
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