ISABELLA BALZARINI
Hamilton,USA
Summary
Motivated and dedicated professional with extensive experience in retail sales and skincare services. Proven track record of achieving sales goals, providing excellent customer service, and meeting diverse client needs. Currently leveraging strong interpersonal skills in a high-volume retail environment while completing advanced clinical training to obtain a Virginia Master Esthetician license.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Hallmark
09.2024 - Current
- Maintain high-quality service standards while balance-managing full-time work and advanced Master Esthetician studies.
- Greet customers warmly, offer personalized assistance, and provide accurate product information.
- Operate cash registers and POS systems to handle purchases, refunds, and exchanges efficiently.
- Resolve customer complaints with a focus on courtesy and efficient problem-solving.
- Ensure the retail environment remains clean, organized, and free of clutter.
Esthetician
Euro Institute of Skin Care
09.2023 - 04.2024
- Provided a variety of skincare services, including facials, peels, waxing, and microdermabrasion.
- Utilized professional communication techniques to build client relationships and encourage repeat visits.
- Used specialized skincare knowledge to promote and sell retail products and additional services.
- Maintained a clean and safe work environment by strictly adhering to sanitization regulations.
Sales Associate
Home Goods
06.2023 - 09.2023
- Established positive rapport with customers through friendly, personalized service.
- Organized merchandise displays to drive customer engagement and increase sales.
- Built relationships with potential customers by providing helpful advice on product selection.
Education
Master Esthetician Degree & License -
Virginia Master Esthetician Program
VirginiaEsthetic License - undefined
Euro Institute of Skin Care
Renton, WA04.2024
High School Diploma - undefined
Tahoma Senior High School
Maple Valley, WA06.2023
Skills
- Customer Excellence: Exceptional customer service and relationship building
- Sales & Service: Product sales, consultation, and service promotion
- Operational Efficiency: Multi-tasking, POS/cash register operation, and work area organization
- Problem Solving: Efficient and courteous resolution of customer complaints
- Professionalism: Flexible schedule and adherence to strict safety and sanitization standards
Certification
Master Esthetics Certification - Virginia
Esthetician License - Washington State
Timeline
Sales Associate
Hallmark
09.2024 - Current
Esthetician
Euro Institute of Skin Care
09.2023 - 04.2024
Sales Associate
Home Goods
06.2023 - 09.2023
Esthetic License - undefined
Euro Institute of Skin Care
High School Diploma - undefined
Tahoma Senior High School
Master Esthetician Degree & License -
Virginia Master Esthetician Program
COMMUNITY SERVICE
Maple Valley Food Bank, Volunteer Sales Associate, Maple Valley, WA, 2023-04, 2023-07