jeanne lachappelle
Server / Bartender
Jeffersonville,IN
Summary
Proven multitasker and team collaborator, I enhanced guest experiences at Joe's Crab Shack by efficiently managing multiple tables and ensuring prompt service. Skilled in cash handling and POS systems, I also excel in guest engagement, consistently maintaining positive relationships. My strong work ethic and exceptional customer service have significantly contributed to seamless service transitions and a positive dining atmosphere.
Overview
2024
2024
years of professional experience
Work History
Server/Bartender
Joes Crab Shack - Va
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server/ FOH Assistant Manager
Geraldine’s Kitchen
04.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bar Room Server
Bubbas 33
10.2019 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Marcos De Niza
TempeSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server/ FOH Assistant Manager
Geraldine’s Kitchen
04.2022 - 08.2023
Bar Room Server
Bubbas 33
10.2019 - 08.2021
Server/Bartender
Joes Crab Shack - Va
High School Diploma -
Marcos De Niza
Similar Profiles
Sean WilliamsSean Williams
Restaurant Waiter at Joes Crab Shack - VaRestaurant Waiter at Joes Crab Shack - Va
Tabitha MacielTabitha Maciel
Server at Joes Crab Shack - CAServer at Joes Crab Shack - CA
Whitney ClarkWhitney Clark
General Manager at Joes Crab ShackGeneral Manager at Joes Crab Shack
Carla NalleyCarla Nalley
Receptionist at IST Management ServicesReceptionist at IST Management Services
Austin FloydAustin Floyd
Life Safety Technician at Koorsen Fire And SecurityLife Safety Technician at Koorsen Fire And Security