Jeanne Plesime
Kissimmee
Summary
Dedicated healthcare professional with over 6 years of experience as a Pharmacy Technician and a current LPN student. Seeking an opportunity to leverage strong medication management skills, patient care experience, and a commitment to compassionate service in a dynamic healthcare setting.
- Pharmacy Technician Expertise: Proficient in medication preparation, dispensing, and inventory management while maintaining strict adherence to safety protocols and HIPAA standards.
- LPN Student: Currently enrolled in an LPN program, building clinical and patient care skills with an expected graduation of 06/2026.
- Strong Communication: Adept at collaborating with multidisciplinary teams, providing patient education, and delivering high-quality service in fast-paced environments.
- Detail-Oriented: Committed to accuracy in medication dispensing and thorough patient documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
AdventHealth
09.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cliniacl Pharmacy Technician
Magellan Health
12.2021 - 07.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details.
Inpatient Pharmacy Technician
Osceola Regional Medical Center
10.2020 - 12.2021
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
Pharmacy Technician
Walgreens
10.2019 - 10.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Certified Pharmacy Technician
Walmart Specialty Pharmacy
01.2017 - 07.2019
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Reviewed and verified customer information and insurance provider information.
Education
Graduate Certificate - Practical Nursing
South College
Knoxville, TN06-2026
High School Diploma -
Wilson High School
West Lawn, PA06-2012
Skills
- Clinical & Technical: Medication dispensing, inventory management, sterile compounding, patient counseling, EHR/pharmacy software proficiency
- Communication: Strong verbal and written communication skills, proven ability to educate patients and collaborate with health team members
- Organizational: Detail-oriented, efficient time management, and adept at multitasking in a fast-paced environment
- Safety & Compliance: Knowledge of HIPAA, OSHA, and infection control protocols
Certification
- Basic Life Support Certification (BLS)
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Registered Pharmacy Technician - State Boards of Pharmacy.
Timeline
Pharmacy Technician II
AdventHealth
09.2023 - Current
Cliniacl Pharmacy Technician
Magellan Health
12.2021 - 07.2022
Inpatient Pharmacy Technician
Osceola Regional Medical Center
10.2020 - 12.2021
Pharmacy Technician
Walgreens
10.2019 - 10.2020
Certified Pharmacy Technician
Walmart Specialty Pharmacy
01.2017 - 07.2019
Graduate Certificate - Practical Nursing
South College
High School Diploma -
Wilson High School
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