Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roderick Bennett

Tallahassee,FL

Summary

Proven track record of enhancing pharmacy operations and patient care at multiple establishments, leveraging expertise in IV Compounding, Chemotherapy Compounding and aseptic techniques. Skilled in HIPAA compliance and team collaboration, significantly improved medication dispensing accuracy and efficiency. Demonstrates a strong commitment to patient privacy and safety, contributing to a positive pharmacy environment. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to any suitor. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch career with suitor.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Registered/Certified Pharmacy Technician

Tallahassee Memorial Hospital
10.2009 - Current
  • Answers incoming phone calls and addresses questions from nurses and healthcare providers.
  • Communicates with prescribers and nurses to verify medication dosages, refills, and patient information.
  • Counts, measures and compounds medications following standard procedures.
  • Maintains proper drug storage procedures, registries, and records for controlled drugs.
  • Compounds IV medications using proper Aseptic technique
  • Performs Sterile Compounding using proper techniques
  • Compounds IV Chemotherapy medications following proper safety guidelines
  • Cleans and maintains Pharmacy and IV areas per compliance (including monthly Triple Clean)
  • Fills/Restocks Pyxis machines per pharmacy guidelines
  • Handles/Dispenses narcotics per pharmacy guidelines

Registered/Certified Pharmacy Technician

Florida Cancer Specialists and Research Institute
09.2015 - 09.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supervised pharmacy technicians and coordinated day-to-day assignments.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Prepared intravenous solutions, admixtures, respiratory drugs, and other solutions using aseptic techniques.
  • Contributed to increased efficiency in the pharmacy by maintaining up-to-date knowledge of state regulations and industry best practices.
  • Reduced medication errors by meticulously reviewing prescriptions for accuracy and completeness before dispensing.
  • Collaborated with healthcare providers to obtain necessary prior authorizations for prescribed medications requiring special approvals.
  • Provided compassionate care for patients experiencing financial hardship by assisting them in navigating available resources and discount programs.
  • Participated in continuing education opportunities to stay current with evolving pharmaceutical trends and advancements.
  • Promoted a culture of safety within the pharmacy by adhering to established protocols for handling hazardous substances.
  • Educated patients on proper medication usage, dosage instructions, potential side effects, and drug interactions, promoting safe and effective treatment plans.
  • Improved patient satisfaction through exceptional customer service during prescription drop-off and pick-up transactions.
  • Enhanced patient care by accurately filling and dispensing medications under the supervision of a licensed pharmacist.
  • Assisted pharmacists in preparing and compounding medication, enabling timely delivery to patients in need.
  • Utilized computerized systems effectively for data entry tasks related to patient records, inventory management, and prescription processing.
  • Contacted various manufacturers for replacements due to nursing errors, defects, etc....
  • Assisted colleagues with troubleshooting and resolving technical issues encountered with pharmacy equipment or software systems.
  • Streamlined workflow processes by collaborating with pharmacy team members to prioritize prescription orders according to urgency.
  • Supported local community health initiatives by participating in outreach programs such as flu shot clinics and medication take-back events.
  • Maintained professional relationships with patients, healthcare providers, and insurance companies, fostering a positive image for the pharmacy.
  • Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
  • Maintained accurate inventory levels by conducting routine audits, placing orders for necessary items, and removing expired or recalled products from shelves.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Managed opening and closing duties for pharmacy.

Registered/Certified Pharmacy Technician

Pharmerica (Pharmacy Corporation of America)
03.2011 - 08.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Reviewed and verified customer information and insurance provider information.
  • Prepared intravenous solutions, admixtures, respiratory drugs, and other solutions using aseptic techniques.
  • Participated in continuing education opportunities to stay current with evolving pharmaceutical trends and advancements.
  • Maintained accurate inventory levels by conducting routine audits, placing orders for necessary items, and removing expired or recalled products from shelves.
  • Managed insurance claims processing for prescription coverage, resolving any issues or discrepancies promptly to ensure patient access to medications.
  • Streamlined workflow processes by collaborating with pharmacy team members to prioritize prescription orders according to urgency.
  • Maintained professional relationships with patients, healthcare providers, and insurance companies, fostering a positive image for the pharmacy.
  • Ensured proper storage and organization of pharmaceutical products, maintaining a clean and efficient pharmacy environment.
  • Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
  • Promoted a culture of safety within the pharmacy by adhering to established protocols for handling hazardous substances.
  • Achieved certification as a Registered Pharmacy Technician through rigorous training and examination processes.
  • Utilized computerized systems effectively for data entry tasks related to patient records, inventory management, and prescription processing.
  • Assisted pharmacists in preparing and compounding medication, enabling timely delivery to patients in need.
  • Enhanced patient care by accurately filling and dispensing medications under the supervision of a licensed pharmacist.
  • Contributed to increased efficiency in the pharmacy by maintaining up-to-date knowledge of state regulations and industry best practices.
  • Reduced medication errors by meticulously reviewing prescriptions for accuracy and completeness before dispensing.
  • Assisted colleagues with troubleshooting and resolving technical issues encountered with pharmacy equipment or software systems.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed Accurate Data Entry and Adjudication duties

Registered/Certified Pharmacy Technician

Magellan Health
01.2011 - 11.2011
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed Benefit management for Florida Medicaid
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Reviewed and verified customer information and insurance provider information.
  • Participated in continuing education opportunities to stay current with evolving pharmaceutical trends and advancements.
  • Managed insurance claims processing for prescription coverage, resolving any issues or discrepancies promptly to ensure patient access to medications.
  • Streamlined workflow processes by collaborating with pharmacy team members to prioritize prescription orders according to urgency.
  • Utilized computerized systems effectively for data entry tasks related to patient records, inventory management, and prescription processing.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

LeadRegistered/Lead Registered/Registered/Certified Pharmacy Technician Supervisor

Target Pharmacy
03.2007 - 07.2010
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Reviewed and verified customer information and insurance provider information.
  • Compounded oral medications using proper technique
  • Educated patients on proper medication usage, dosage instructions, potential side effects, and drug interactions, promoting safe and effective treatment plans.
  • Assisted colleagues with troubleshooting and resolving technical issues encountered with pharmacy equipment or software systems.
  • Maintained accurate inventory levels by conducting routine audits, placing orders for necessary items, and removing expired or recalled products from shelves.
  • Contributed to increased efficiency in the pharmacy by maintaining up-to-date knowledge of state regulations and industry best practices.
  • Reduced medication errors by meticulously reviewing prescriptions for accuracy and completeness before dispensing.
  • Streamlined workflow processes by collaborating with pharmacy team members to prioritize prescription orders according to urgency.
  • Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
  • Ensured proper storage and organization of pharmaceutical products, maintaining a clean and efficient pharmacy environment.
  • Improved patient satisfaction through exceptional customer service during prescription drop-off and pick-up transactions.
  • Assisted pharmacists in preparing and compounding medication, enabling timely delivery to patients in need.
  • Promoted a culture of safety within the pharmacy by adhering to established protocols for handling hazardous substances.
  • Maintained professional relationships with patients, healthcare providers, and insurance companies, fostering a positive image for the pharmacy.
  • Utilized computerized systems effectively for data entry tasks related to patient records, inventory management, and prescription processing.
  • Provided compassionate care for patients experiencing financial hardship by assisting them in navigating available resources and discount programs.
  • Managed insurance claims processing for prescription coverage, resolving any issues or discrepancies promptly to ensure patient access to medications.
  • Achieved certification as a Registered Pharmacy Technician through rigorous training and examination processes.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Set up and modified patient profiles to include current medications and insurance details.

Education

Bachelor of Science - Biological Science

Florida State University
Tallahassee, FL
08.2010

Bachelor of Arts - Human Science

Florida State University
Tallahassee, FL
12.2003

Skills

    • Problem-solving skills
    • Team Collaboration
    • HIPAA Compliance
    • Patient confidentiality
    • Pharmacy Ethics
    • Pharmacy and customer records management
    • Medication Reconciliation
    • Medication Packaging
    • Labeling Accuracy
    • Medication Dispensing
    • Insurance Verification
    • HIPAA
    • Drug Classification Knowledge
    • Pharmacy Software Proficiency
    • Pharmaceutical Calculations
    • Manual and automated medication dispensing
    • Drug Inventory Control
    • Sterile technique
    • Insurance Billing
    • Drug Interaction Monitoring
    • Pharmaceutical Compounding
    • Drug Formulary Management
    • Aseptic Techniques
    • Prescription Interpretation
    • Pharmacy Automation Systems
    • Drug storage procedures
    • Patient Counseling
    • Advanced math skills
    • Staff Development
    • New Hire Onboarding
    • Pharmacy Law Compliance
    • Workflow Optimization
    • Dosage Form Preparation
    • Updating medication histories
    • Continuing education
    • Compounding Techniques
    • Medication Therapy Management
    • Clinical Decision Support
    • Drug utilization review
    • Intravenous admixture preparation
      • Pharmaceutical Care
      • Patient Privacy
      • Hazardous Drug Safety
      • Pharmacy Technician Certification
      • Drug Recall Procedures
      • Prior Authorization Assistance
      • IV admixture preparation
      • Drug Information Resources
      • Drug Shortage Management
      • Answering customer questions
      • Stocking shelves
      • Prescription Filling
      • Drug safety
      • Confidentiality and HIPAA
      • Patient education and counseling
      • Interpreting and Processing Medication Orders
      • Medication labels
      • Healthcare regulations
      • Medicare and Medicaid process
      • Drug Inventory Management
      • Verifying orders
      • Receiving incoming supplies
      • Supply Restocking
      • Processing payments
      • OTC Recommendations
      • Interpreting orders
      • Order Verification
      • Secure storage of medications
      • FDA Drug Safety Guidelines
      • Regulatory Compliance
      • Operations Support
      • Record preparation
      • Teamwork and Collaboration
      • Customer Service
      • Problem-Solving
      • Time Management
      • Attention to Detail
      • Problem-solving abilities
      • Multitasking
      • Reliability

Certification

  • Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
  • Aseptic Technique Certification Program - Various Accredited Providers.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Registered Pharmacy Technician - State Boards of Pharmacy.
  • Hazardous Drug Management Certificate - Various Accredited Providers.
  • Chemotherapy and Biotherapy Administration Training for Technicians – Oncology Nursing Society.

Timeline

Registered/Certified Pharmacy Technician

Florida Cancer Specialists and Research Institute
09.2015 - 09.2024

Registered/Certified Pharmacy Technician

Pharmerica (Pharmacy Corporation of America)
03.2011 - 08.2024

Registered/Certified Pharmacy Technician

Magellan Health
01.2011 - 11.2011

Registered/Certified Pharmacy Technician

Tallahassee Memorial Hospital
10.2009 - Current

LeadRegistered/Lead Registered/Registered/Certified Pharmacy Technician Supervisor

Target Pharmacy
03.2007 - 07.2010

Bachelor of Science - Biological Science

Florida State University

Bachelor of Arts - Human Science

Florida State University

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Roderick Bennett