Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeanne Sutherland

Canton,MA

Summary

Seasoned business professional seeking receptionist position leveraging my extensive experience in senior care

Overview

29
29
years of professional experience
1
1
Certification

Work History

Activities Assistant

Copley At Stoughton - Skilled Nursing & Rehabilitation Center
01.2021 - Current
  • Coordinate and implement various activities to promote social, emotional, spiritual and mental engagement among residents with varying degrees of ability. Examples include Bingo, trivia, musical entertainment, special events, outings, board games, arts and crafts, religious offerings
  • Complete daily participation sheets
  • Collect weekly time sensitive Minimum Data Set (MDS) information
  • Post and distribute monthly Activities Calendar
  • Distribute daily mail


Front Desk Receptionist (fill-in)

Copley At Stoughton - Skilled Nursing & Rehabilitation Center
05.2022 - 07.2023
  • Greeted visitors professionally and provided knowledgeable assistance
  • Answered phone promptly and directed calls to appropriate individuals
  • Maintained daily log of visitors
  • Handled incoming and outgoutgoing mail
  • Distributed employee paychecks

Companion/Caregiver

Golden Care Companions
12.2019 - 12.2020
  • Provided companionship and assistance to seniors living in independent, assisted and skilled nursing facilities
  • Assisted with activities of daily life
  • Assisted with group activities
  • Provided medication reminders
  • Prepared meals
  • Provided transportation to appointments
  • Provided personal shopping services


Companion/Caregiver

Private For Family
02.2015 - 11.2019

Accountabilities similar to role above

Companion/Caregiver

Houseworks Home Care
10.2014 - 05.2015

Accountabilities similar to two roles above

Hospice Volunteer

Guardian Hospice
06.2014 - 11.2014
  • Visited hospice patients at various locations weekly
  • Participated in weekly staff meetings and monthly volunteer meetings

Friendly Visitor Volunteer

Canton Senior Center
03.2014 - 07.2014

Provided companionship and transportation serv to seniors living independently in the community

Field Marketing Consultant

Metlife
06.2002 - 06.2011
  • Provided marketing consulting to 125 field offices via webinars
  • Administered enterprise email marketing platform
  • Liaison to outside vendors

Database Marketing Consultant

Metlife
12.1995 - 06.2002
  • Managed two marketing analysts
  • Administered enterprise marketing database
  • Conducited periodic data quality reviews
  • Liaison between marketing and IT departments
  • Liaison to outside vendors

Education

Master of Science - Business Administration

Northeastern University
Boston, MA

Bachelor of Science - Accounting

Merrimack College
North Andover, MA

Skills

  • Senior living experience
  • Customer Service
  • Microsoft Office

Certification

Home Health Aid

Dementia Certification

Timeline

Front Desk Receptionist (fill-in)

Copley At Stoughton - Skilled Nursing & Rehabilitation Center
05.2022 - 07.2023

Activities Assistant

Copley At Stoughton - Skilled Nursing & Rehabilitation Center
01.2021 - Current

Companion/Caregiver

Golden Care Companions
12.2019 - 12.2020

Companion/Caregiver

Private For Family
02.2015 - 11.2019

Companion/Caregiver

Houseworks Home Care
10.2014 - 05.2015

Hospice Volunteer

Guardian Hospice
06.2014 - 11.2014

Friendly Visitor Volunteer

Canton Senior Center
03.2014 - 07.2014

Field Marketing Consultant

Metlife
06.2002 - 06.2011

Database Marketing Consultant

Metlife
12.1995 - 06.2002

Master of Science - Business Administration

Northeastern University

Bachelor of Science - Accounting

Merrimack College
Jeanne Sutherland