Results-driven professional with a strong background as a Motor Vehicle Representative at the Department of Motor Vehicles. Expert in title processing and cash handling, demonstrating empathy and patience in customer interactions. Proven ability to enhance productivity and resolve issues swiftly, ensuring compliance and customer satisfaction.
Work History
Motor Vehicle Representative
Department of Motor Vehicles
Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
Assisted customers in obtaining driver''s licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.
Customer Service Cashier
Costco
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Education
Associate Of Business Administration - General Studies
Rochester Business Institute
Rochester NY
Skills
Title processing
Empathy and patience
Cash handling expertise
Insurance verification
Timeline
Motor Vehicle Representative
Department of Motor Vehicles
Customer Service Cashier
Costco
Associate Of Business Administration - General Studies