Summary
Work History
Education
Skills
Timeline
Generic

Jeanne Walsh

Rochester,NY

Summary

Results-driven professional with a strong background as a Motor Vehicle Representative at the Department of Motor Vehicles. Expert in title processing and cash handling, demonstrating empathy and patience in customer interactions. Proven ability to enhance productivity and resolve issues swiftly, ensuring compliance and customer satisfaction.

Work History

Motor Vehicle Representative

Department of Motor Vehicles
  • Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
  • Assisted customers in obtaining driver''s licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
  • Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
  • Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.

Customer Service Cashier

Costco
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Associate Of Business Administration - General Studies

Rochester Business Institute
Rochester NY

Skills

  • Title processing
  • Empathy and patience
  • Cash handling expertise
  • Insurance verification

Timeline

Motor Vehicle Representative

Department of Motor Vehicles

Customer Service Cashier

Costco

Associate Of Business Administration - General Studies

Rochester Business Institute
Jeanne Walsh