Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Back up Fill Runner
Michael J. Gaughan Airport Slots Concession
Las Vegas, NV
08.2023 - Current
Ensured the integrity of the Slot Area Operations
Inspected gaming machines for malfunctions and reported issues to managers and Slot techs immediately.
Maintained a professional attitude with guests while providing excellent customer service.
Checked the validity of jackpots won by players and processed the jackpots as well.
Completed speedy and accurate repairs to maintain machines.
Slot Attendant
Michael J. Gaughan Airport Slots Concession
Las Vegas, NV
11.2022 - Current
Assisted customers in understanding how to use different types of gaming machines.
Cashed out tickets for customers and made sure it was the right amount
Verified the age of customers to ensure they were old enough to play slot machines.
Cleaned up spills around slots area in order to maintain a safe environment for patrons.
Identified slot machine issues like paper out, low ticket and other issues related to customers like bill jam, ticket jam and frozen machine and made sure to inform the booth about it.
Adhered to security protocols and cash-handling best practices to maintain correct totals.
Barista
HMS Host
Las Vegas, NV
05.2018 - 06.2022
Managed morning rush of customers daily with efficient, levelheaded customer service.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated cash registers to process customer payments.