Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic
Jeanne Marie Slade

Jeanne Marie Slade

Dubuque,IA

Summary

Highly motivated professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Always brings positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience

Work History

Machine Operator/ Bun Line Supervisor

Bimbo Bakeries USA
11.2023 - 11.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.

Quality Assurance and Training Manager

American Customer Care
01.2018 - 12.2023
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
  • Streamlined onboarding process, significantly reducing time to competency for new hires.
  • Led transition to blended learning approach, combining online and in-person training methods for more flexible learning options.

Front Office Manager

Grand Harbor Resort and Waterpark
04.2016 - 01.2018
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
  • Handled guest complaints with empathy and professionalism, restoring satisfaction swiftly.

Assistant Director of Sales and Marketing

Grand Harbor Resort and Waterpark
03.2015 - 04.2016
  • Assist in managing guest inquiries, building and maintaining relationships with potential clients, and following up on leads.
  • Assist in coordinating group bookings, including corporate events, conferences, and special events (like family reunions or weddings).
  • Prepare presentations and materials for sales meetings and client interactions.
  • Help prepare sales performance reports and track sales targets.
  • Assist with handling bookings, reservations, and ensuring the sales database is updated.
  • Assist in creating tailored proposals for large groups or corporate clients looking for meeting spaces or packages.

Hospice Case Manager

St Luke's Home Care and Hospice
02.2011 - 03.2015
  • Provided regular updates to attending physicians regarding patient status changes, enabling timely interventions when necessary.
  • Conducted in-service trainings for hospice team members on topics such as cultural sensitivity or effective communication techniques, promoting continuous professional development.
  • Coordinated seamless transitions between different levels of care by collaborating with hospital staff, nursing home personnel, or private caregivers as needed.
  • Facilitated family meetings to address concerns or conflicts surrounding end-of-life decisions, promoting open dialogue among loved ones during challenging times.
  • Developed individualized patient care plans, addressing physical, emotional, and spiritual needs of patients and families.

Hospice R.N.

Hospice of Dubuque
09.2008 - 04.2013

Provide compassionate, patient-centered care for terminally ill patients in home, hospice facility, or inpatient settings.

Assess and manage symptoms such as pain, nausea, and difficulty breathing, adjusting care plans as needed to ensure comfort.

Develop, implement, and revise individualized care plans based on patient needs and in collaboration with the interdisciplinary care team.

Educate patients and their families about the hospice care process, end-of-life issues, and self-care techniques to ensure comfort and understanding.


Administer prescribed medications and treatments, monitor for side effects, and ensure proper documentation of medication use.

Collaborate with physicians, social workers, chaplains, and other healthcare professionals to provide holistic care to the patient.

Offer emotional support and counseling to patients and their families, addressing concerns and providing comfort during end-of-life transitions.

Maintain accurate, up-to-date medical records and progress notes, ensuring compliance with hospice regulations and documentation standards.

Assist patients and families in understanding and completing advance directives and ensure care complies with legal and ethical guidelines.

Provide palliative care, including emotional, physical, and spiritual support, during the final stages of life.

Respond quickly and appropriately to any patient emergencies, coordinating with the hospice care team to ensure patient comfort and safety.


Participate in on-call rotations to provide urgent care and support to patients and families outside of normal working hours.

Offer grief support to family members before and after the patient’s death, helping them cope with the loss.These duties highlight a well-rounded approach to the essential care and emotional support that a Hospice RN provides to patients and their families.

Education

Bachelors Degree - Nursing

Clarke University
Dubuque, IA
05.2010

Associate Degree In Nursing - Nursing

Northeast Iowa Community College
Peosta, IA
05.2008

High School Diploma -

Steven Hempstead High School
Dubuque, IA
05.2001

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Teamwork and collaboration
  • Workplace safety
  • Problem-solving
  • Computer skills
  • Safety compliance
  • Quality control
  • Quality assurance
  • Production equipment experience
  • Preventive Maintenance
  • Complex Problem-solving
  • OSHA
  • Performance management
  • Team building
  • Multitasking and organization
  • Peer training
  • Health and safety regulations
  • Team collaboration and leadership
  • Critical Decision-making

Professional References

Steve Geisz, General Manager

Grand harbor resort and water park

350 Bell Street

Dubuque Iowa 52001

563-690-4000


Susan moran, Director of Sales and Marketing

Grand harbor resort and water park

350 Bell Street

Dubuque Iowa 52001

563-690-4000


Kelli Martin, Operations Manager

American Customer Care

2460 kerber boulevard

Dubuque Iowa 52001

563-552-7100

Timeline

Machine Operator/ Bun Line Supervisor

Bimbo Bakeries USA
11.2023 - 11.2024

Quality Assurance and Training Manager

American Customer Care
01.2018 - 12.2023

Front Office Manager

Grand Harbor Resort and Waterpark
04.2016 - 01.2018

Assistant Director of Sales and Marketing

Grand Harbor Resort and Waterpark
03.2015 - 04.2016

Hospice Case Manager

St Luke's Home Care and Hospice
02.2011 - 03.2015

Hospice R.N.

Hospice of Dubuque
09.2008 - 04.2013

Bachelors Degree - Nursing

Clarke University

Associate Degree In Nursing - Nursing

Northeast Iowa Community College

High School Diploma -

Steven Hempstead High School
Jeanne Marie Slade