Hilde Lohrmann
Dubuque,IA
Summary
Developed transferrable skills in fast-paced, customer oriented environments. Adaptable and quick to learn, ready to transition into new fields that value critical thinking and community engagement. Focused on further developing and applying multidisciplinary problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Natural Grocers
06.2025 - Current
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
Barista
Molly's Mountaintop Coffee
11.2024 - Current
- Prepared high-quality coffee beverages following established recipes and standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Starbucks Barista
Starbucks & Target
03.2024 - 08.2025
- Maintained cleanliness and organization of work area to ensure operational efficiency
- Adapted quickly to changing priorities during peak customer hours
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Tour Guide
YMCA
06.2023 - 09.2024
- Guided diverse groups through educational and recreational activities, enhancing participant engagement and enjoyment.
- Developed and implemented safety protocols to ensure visitor well-being during all tours and activities.
- Facilitated communication between participants and staff, addressing inquiries and resolving concerns effectively.
- Worked closely with management staff to create new and lucrative tours.
Education
Bachelor of Arts - Philosophy
Clarke University
Dubuque05-2026
Skills
- Customer service
- Patience and empathy
- Work ethic and integrity
- Team collaboration
- Written and verbal communication
- Complex problem-solving
- Attentive and considerate
- Solution oriented
Timeline
Cashier
Natural Grocers
06.2025 - Current
Barista
Molly's Mountaintop Coffee
11.2024 - Current
Starbucks Barista
Starbucks & Target
03.2024 - 08.2025
Tour Guide
YMCA
06.2023 - 09.2024
Bachelor of Arts - Philosophy
Clarke University