Jeannene Walker
Conway,AR
Summary
Proficient Medical Laboratory Scientist with demonstrated strengths in oral and written communication, interpersonal relations and product testing gained during a 43 year career. Looking to apply expertise to a new role in this dynamic field.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Technologist - Generalist - Waived, Moderate & High Complexity Testing
Ozark Health Medical Center
Clinton, AR
05.2023 - Current
- Perform testing in all areas of laboratory (except Micro readouts): Vitros 5600, Stago Compact, Coulter DxH 560, Blood Bank gel testing, manual urinalysis
- Result on CPSI LIS
- Cover weekend nights 12 hours shift.
- Do all phlebotomy draws.
- Work closely with Emergency Department staff.
Technologist - Generalist - Waived, Moderate & High Complexity Testing
Natural State Laboratories
LIttle Rock, AR
08.2022 - 03.2023
- Performed all testing, interpretation, quality control, calibrations, troubleshooting, maintenance, and proficiency testing in a small private laboratory.
- Instrumentation includes Sysmex 500, AU 480, ACL TOP, DXi 800 Access, manual urinalysis, resulting on Dendi LIS
- Worked second shift alone processing specimens, testing and resulting until all work was completed.
Chemistry Supervisor – Waived, Moderate & High Complexity Testing
Conway Regional Medical Center
Conway, AR
08.2014 - 04.2022
- Project Manager: Fully responsible for devising and implementing the processes and rules involved in the establishment of Autoverification in the Chemistry department thus streamlining the processes for optimizing workflows and reducing TAT.
- Coordinated with external partners such as contract labs or suppliers to ensure seamless collaboration on projects.
- Most recently installed two new Roche Cobas Pro analytical lines with full implementation, testing and training of this system.
- Developed new testing protocols and verified the operation to satisfy laboratory accrediting agencies
- Excellence: Performed all testing, interpretation, quality control, linearities, normal range studies, correlations, maintenance and proficiency testing in compliance with CAP accreditation requirements.
- Leadership: Personally responsible for 8 employees.
- Mentored and trained new hires.
- Resolved customer satisfaction issues for both inpatients and outpatients
- Member of the Antimicrobial Stewardship Program.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Technologist – Generalist - Waived, Moderate & High Complexity Testing
Conway Regional Medical Center
Conway, AR
01.2010 - 01.2014
- Performed all testing, interpretation, quality control, calibrations, troubleshooting, maintenance, and proficiency testing on night shift using Cobas 6000 series and e411.
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Technologist – Generalist - Waived, Moderate & High Complexity Testing
Baptist Medical Center
Little Rock, AR
01.2004 - 01.2010
- Primary operator, performed all testing, interpretation, quality control, calibrations, troubleshooting, maintenance, and proficiency testing
- Inventory control and organization in Chemistry for all Vitros 850 requirements.
- Attended training for instrumentation and implemented training protocols for staff.
- Trained new team members.
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Director of Laboratory Services - Waived, Moderate & High Complexity Testing
St. John's Mercy Medical Center
Lebanon, MO
01.1999 - 01.2004
- Responsible for all testing, interpretation, quality control, calibrations, troubleshooting, maintenance, proficiency testing and accreditation compliance.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Moved this lab from its old location to its new building.
- Project leader on implementation of CPSI laboratory information module and new instrument installations
- Oversight of 25 individuals and strong outpatient clientele as well as the regulatory requirements that brought this laboratory from deficient to compliant in 6 months.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Optimized operational processes using analytic tools to address client-specific metrics.
Evening Shift Supervisor - Generalist - Waived, Moderate & High Complexity Testing
St John's Health Center
Springfield, MO
01.1998 - 01.1999
- Performed all testing, interpretation, quality control, calibrations, troubleshooting, maintenance, and proficiency testing
- Outreach coordinator.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Generalist
Various Companies
Various Locations
1982 - 1997
- Client Services supervisor
- Bench tech in Toxicology, Manual Special Chemisty and core lab
- Microbiology
- Details on request
Education
Bachelor of Science - Biology
Auburn University-Montgomery
Montgomery, ALClinical Study in Medical Technology - Medical Laboratory Technology
Baptist Medical Center School of Medical Technology
Montgomery, ALSkills
- Equipment Setup
- Customer Relations
- Equipment Calibration
- Critical Thinking
- Attention to Detail
- System Maintenance
- Test Documentation
- Quality Control and Assurance
- Organizational Skills
- Teamwork and Collaboration
- Supervisory skills
Affiliations
American Society of Clinical Pathologists, Registered as Medical Technologist, 147484
Certification
- Certified Medical Laboratory Scientist, American Society of Pathologists
- #147484
Languages
German
Limited Working
Timeline
Technologist - Generalist - Waived, Moderate & High Complexity Testing
Ozark Health Medical Center
05.2023 - Current
Technologist - Generalist - Waived, Moderate & High Complexity Testing
Natural State Laboratories
08.2022 - 03.2023
Chemistry Supervisor – Waived, Moderate & High Complexity Testing
Conway Regional Medical Center
08.2014 - 04.2022
Technologist – Generalist - Waived, Moderate & High Complexity Testing
Conway Regional Medical Center
01.2010 - 01.2014
Technologist – Generalist - Waived, Moderate & High Complexity Testing
Baptist Medical Center
01.2004 - 01.2010
Director of Laboratory Services - Waived, Moderate & High Complexity Testing
St. John's Mercy Medical Center
01.1999 - 01.2004
Evening Shift Supervisor - Generalist - Waived, Moderate & High Complexity Testing
St John's Health Center
01.1998 - 01.1999
Generalist
Various Companies
1982 - 1997
Bachelor of Science - Biology
Auburn University-Montgomery
Clinical Study in Medical Technology - Medical Laboratory Technology
Baptist Medical Center School of Medical Technology