Polished professional with proven abilities in various data/ medical research disciplines. Seeking a position that will allow me to utilize and expand my skills to develop effective processes within a team or individual setting.
Overview
10
10
years of professional experience
Work History
Radiology Reading Room Assistant
Women & Infants Hospital Of Rhode Island
11.2023 - Current
Data entry/software maintenance for Diagnostic Imaging via PACS/ P360
Patching Diagnostic Imaging Inquiries to Radiologists
Medical paperless workflow records intake/outake
Radiologist re-certification follow-ups
Administrative email follow-ups
Provider outreach
(Temp) Chief Admin Officer/ Program Assistant II
DCYF Legal & Training Division of RI
Providence, RI
02.2023 - 08.2023
Supervised/organized educational training sessions for Social Workers.
Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Executive Assistant to Executive Legal Counsel.
Chat Support Specialist
Virgin Pulse
Providence , RI
08.2018 - 04.2022
Complete Health Research Assessments
Process Biometric Screenings
Identify & provide suggestions/solutions to best benefit the members utilization of the health platform and our devices. Responsible for troubleshooting devices, 3rd party applications, updates, platform navigation, feedback documentation, escalations, renewing medical coverage, email follow-ups and scheduling health coaching.
Data Administrative Assistant
Equity National Title
Providence , RI
01.2016 - 03.2018
Assigned to the Title Recording Team to work directly with management to provide communication and data research to executives.
Worked directly with Citizens Bank Settlement Team processing 200 mortgages a day. Conducted data analysis of key problem areas to assist in root cause analysis.*Reduced company workload by 80% during my time of employment.
Corrected data errors and entered missing information into new data parcels
being processed for clients, maintaining compliance with guidelines.
Bank Teller II
Santander Bank US
Providence, RI
01.2014 - 01.2016
Education
Public Health
Southern New Hampshire University (Online)-Present
High School Diploma -
Toll Gate High School 13'
Certification - Nursing
WACTC
06.2013
License - Phlebotomist Tech
911 Programs
01-2024
License - EKG Tech
911 Programs
01-2024
BLS Certification
911 Programs
01-2024
CPR Certification
911 Programs
01-2024
Skills
Bilingual (English/Spanish), Efficient Learner, Issue and Complaint Resolution, Detail Oriented, Mentoring and coaching
experience, POS Systems and Ordering
Platforms, De-escalation Techniques, MAC OS Certified/ Microsoft
Certified, BIM 360, Sharepoint/ Google Docs, SmartSheet, Zendesk, JIRA, CRM/ CSC, Service Now, Adobe Acrobat, C, Simplifile, Confluence,Marketing Proposals, Court filings, Banking Software, Medical Terminology
Affiliations
Providence School Department-Art Education Volunteer
Art League of Rhode Island Member
Kent Hospital Nursery Rotation Intern
Bayview Nursing Home Rotation Intern
Timeline
Radiology Reading Room Assistant
Women & Infants Hospital Of Rhode Island
11.2023 - Current
(Temp) Chief Admin Officer/ Program Assistant II
DCYF Legal & Training Division of RI
02.2023 - 08.2023
Chat Support Specialist
Virgin Pulse
08.2018 - 04.2022
Data Administrative Assistant
Equity National Title
01.2016 - 03.2018
Bank Teller II
Santander Bank US
01.2014 - 01.2016
Public Health
Southern New Hampshire University (Online)-Present
High School Diploma -
Toll Gate High School 13'
Certification - Nursing
WACTC
License - Phlebotomist Tech
911 Programs
License - EKG Tech
911 Programs
BLS Certification
911 Programs
CPR Certification
911 Programs
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