Jeannetta Murphy
Colorado Springs
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
9
9
years of professional experience
Work History
Sales Representative
CUTCO CUTLERY & VENDOR MARKETING
12.2023 - 12.2024
- Leverage clear communication skills to boost sales performance in both in-person and telephone interactions. Consistently meet targets through strategic customer engagement.
- Maintain meticulous records of sales transactions and customer interactions. Ensure accuracy in product information dissemination, enhancing customer trust and loyalty.
- Develop creative sales strategies to overcome objections and close deals effectively. Adapt approach based on customer needs, maximizing conversion rates.
Crew member
USAFA, United States Air Force Academy - Subway
10.2017 - 10.2022
- Working with managers to help improve storeLed crew in optimizing store operations, fostering teamwork to enhance customer service and streamline catering processes. Contributed to store improvement initiatives.
- Managed scheduling and payroll tasks, ensuring efficient staff allocation. Implemented organizational strategies to maintain a clean, well-ordered store environment.
- Oversaw daily store operations, meticulously maintaining cleanliness and organization. Collaborated with management to identify and implement store enhancements.
Sales representative/ Costumer service
Solutions Based Management
01.2019 - 10.2019
- Maximized customer satisfaction through efficient phone and email communication, ensuring timely resolution of queries and fostering strong client relationships.
- Facilitated seamless information flow between companies and accountants, contributing to improved cross-functional cooperation and decision-making.
- Proposed and implemented new communication strategies, leading to enhanced client engagement and more effective information dissemination.
Sales Associate
Subway
Colorado Springs, CO
03.2019 - 10.2022
- Working with managers to help improve storeLed crew in optimizing store operations, fostering teamwork to enhance customer service and streamline catering processes. Contributed to store improvement initiatives.
- Managed scheduling and payroll tasks, ensuring efficient staff allocation. Implemented organizational strategies to maintain a clean, well-ordered store environment.
- Cultivated positive relationships with customers and colleagues, prioritizing exceptional service. Facilitated smooth catering operations for various events.
Crew member
Little Ceasers
01.2023 - Current
- Efficiently manage customer orders, maintain store cleanliness, and collaborate seamlessly with team members to ensure optimal customer experience.
- Operate POS system with precision for drive-thru and counter orders, while coordinating with colleagues to maintain organization and readiness.
- Contribute to inventory management by assisting with truck unloading and restocking coolers, enhancing overall store efficiency and product availability.
Crew Team Member
Great Wolf Lodge
Colorado Springs, CO
06.2022 - 12.2022
- Meticulously cleaned and organized rooms, ensuring high standards of hygiene and guest satisfaction. Efficiently managed laundry operations and promptly reported maintenance issues.
- Assisted guests with inquiries and requests, contributing to a positive experience. Collaborated with team members to maintain cleanliness and organization of guest rooms and common areas.
- Streamlined room turnover process, enhancing efficiency and guest satisfaction. Implemented effective organization systems for cleaning supplies and skincare products.
- Conducted thorough room inspections, documenting issues and safety concerns. Provided detailed reports to maintenance team, facilitating swift problem resolution.
Education
High School Diploma -
Doherty High School
Colorado Springs, CO05.2015
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Intellitec College
Colorado Springs, CO05.2019
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Customer engagement
- Flexible schedule
- Leadership qualities
Timeline
Sales Representative
CUTCO CUTLERY & VENDOR MARKETING
12.2023 - 12.2024
Crew member
Little Ceasers
01.2023 - Current
Crew Team Member
Great Wolf Lodge
06.2022 - 12.2022
Sales Associate
Subway
03.2019 - 10.2022
Sales representative/ Costumer service
Solutions Based Management
01.2019 - 10.2019
Crew member
USAFA, United States Air Force Academy - Subway
10.2017 - 10.2022
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Intellitec College
High School Diploma -
Doherty High School