Jeannette Catt
Yucaipa,CA
Summary
Dynamic cosmetologist with a proven track record at Fantastic Sam's Cut & Color, excelling in client satisfaction through exceptional social skills and tailored hair services. Adept at relationship building and training new team members, I consistently enhance the salon's reputation while maintaining high standards of cleanliness and organization.
Overview
14
14
years of professional experience
Work History
Cosmetologist
Fantastic Sams Cut & Color
Yucaipa, CA
11.2006 - 02.2018
- Provided exceptional customer service, building rapport with clients to ensure satisfaction.
- Executed a variety of hair cutting and coloring techniques tailored to client preferences.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
- Assisted in training new team members on salon procedures and best practices.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Contributed to the salon's positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Receptionist
Fantastic Sams Cut & Color
Yucaipa, CA
06.2004 - 11.2006
- Provided exceptional customer service, building rapport with clients to ensure satisfaction.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Contributed to the salon's positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Managed approximately 40 incoming calls per day from customers.
Education
Associate of Applied Science - Interpreting
Riverside City College
Riverside, CA05.2028
State License - Cosmetology
Salon Success Academy
Redlands, CA10.2006
Skills
- Always open to learning something new
Friendly communication
Active listening
Relationship building
Quick, on the job learner
Self motivated
Knowledge of American Sign Language
Ability to multi-task efficiently
Always open to learning something new
Timeline
Cosmetologist
Fantastic Sams Cut & Color
11.2006 - 02.2018
Receptionist
Fantastic Sams Cut & Color
06.2004 - 11.2006
Associate of Applied Science - Interpreting
Riverside City College
State License - Cosmetology
Salon Success Academy