Gabriella Majauskas
Summary
Enthusiastic Leasing Professional with 5 years of Professionalism, energetic, Customer-oriented professional with a proven history of complex problem solving and open minded. I am looking to bring my strong work ethic and customer service skills to a company that I can build a foundation with. Highly-motivated employee with desire to take on new challenges. Exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
ZRS Management
Saint Augustine
08.2023 - Current
- Achieved a 75.68% closing ratio, securing 36 gross leases net 28 (Jan 2026-present).
- Maintained unit readiness and community appearance through regular inspections of vacant apartments.
- Delivered strong resident service by resolving concerns and providing timely solution focused support.
- Managed applications, renewals, follow-ups using CRM systems (Knock/Funnel) and tracking tools.
- Conducted weekly market surveys for 2 years and outreach marketing to drive traffic and stay competitive.
- Coordinated resident events, vendors and community communications.
- Built genuine connections during tours by asking the right questions and highlighting features and amenities to match prospects needs.
- Followed up after tours with intention, turning into leases and supporting a 75% closing ratio.
Leasing Professional
Ravella At Town Center
Jacksonville
05.2021 - 07.2023
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Conducted background checks on applicants.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Generated over 5.5 million dollars of revenue with Ravella since 2021-2023.
- Supported property sale and management transition by maintaining organized operations and providing clear communication to residents throughout changes.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Coordinated the social media for the property as well as the resident events.
- Instrumental in keeping the property leased at 96% for over 4 months consecutively.
Barista
Starbucks
Jacksonville
08.2019 - 05.2020
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Customer Service Bagger
Publix
Jacksonville
06.2017 - 08.2019
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Answered customer questions regarding products and store services.
Education
High School Diploma -
Duncan U. Fletcher High School
Jacksonville, FL05-2020
Skills
- Strong Customer service skills
- Team Building
- Application Processing
- Sales and Marketing Aptitude
- Proven ability to deescalate tense situations
- Positive attitude and determination
- Event Planning
- Market Research
- Yardi/OneSite
- Problem solving
- Follow-up techniques
- Fair housing policies
- Always open to learning something new
Timeline
Leasing Consultant
ZRS Management
08.2023 - Current
Leasing Professional
Ravella At Town Center
05.2021 - 07.2023
Barista
Starbucks
08.2019 - 05.2020
Customer Service Bagger
Publix
06.2017 - 08.2019
High School Diploma -
Duncan U. Fletcher High School