Kimla Berry
Houston
Summary
Motivated Leasing Consultant with solid experience in residential property management. Strengths lie in customer service, negotiation skills, and ability to manage multiple projects concurrently. Previous roles resulted in streamlined processes, increased tenant satisfaction, and improved lease renewal rates. Strong knowledge of leasing laws and regulations coupled with an innate ability to build rapport with diverse clientele.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Leasing Consultant
Lone Star Realty And Property Management
Fort Bend
11.2024 - 05.2025
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Responded to tenant requests for maintenance services in a timely manner.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Leasing Consultant
Hamilton Point Investments
Houston
09.2023 - 09.2024
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Greeted potential tenants and provided information about the property
- Adhered strictly to all Fair Housing Laws
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Processed transfer requests
- Assisted with maintenance request
- Conducted compelling tours
- Hosted Resident Events
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and invoices
- Maintained Vendor Relations
- Handled tenant disputes with courtesy and professionalism
Administrative Assistant
Metro Delivery and Transport
Houston
02.2018 - 08.2023
- Entered data into spreadsheets using Microsoft Excel
- Greeted visitors and provided general information about the company.
- Assisted with payroll
- Purchased office supplies and equipment
- Coordinated and manage driver schedules
- Follow up and customer satisfaction
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Customer Service Representative
Houston Police Credit Union
Houston
05.2014 - 01.2018
Education
Associate of Applied Science - Nursing
Houston Community College
Houston, TX 05.2023 - 08.2025
Skills
- Strong customer service skills with a solution-focused mindset
- Proficient in Entrata, Microsoft Excel, and Microsoft Word
- Skilled in creating and managing driver and team schedules
- Fast and accurate typist (approx 50 WPM)
- Excellent time management and organizational abilities
- Effective problem solver with a calm, professional approach to challenges
- Comfortable using computers and various software systems
- Knowledgeable in Fair Housing Laws
- Strong interpersonal and communication skills, both written and verbal
- Able to work independently and as part of a team
References
References available upon request.
Timeline
Leasing Consultant
Lone Star Realty And Property Management
11.2024 - 05.2025
Leasing Consultant
Hamilton Point Investments
09.2023 - 09.2024
Associate of Applied Science - Nursing
Houston Community College
05.2023 - 08.2025
Administrative Assistant
Metro Delivery and Transport
02.2018 - 08.2023
Customer Service Representative
Houston Police Credit Union
05.2014 - 01.2018