Casandra Corliss
Belton
Summary
Dynamic Leasing Consultant with proven success at RPM and FPI, enhancing tenant satisfaction through exceptional customer service and effective property marketing. Skilled in lease renewals and market research, I excel at building rapport and ensuring smooth move-ins, contributing to high occupancy rates and positive resident experiences. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills. Professional with solid experience in leasing and property management.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
RPM
02.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Leasing Consultant
FPI
01.2021 - 02.2023
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Education
High School Diploma -
Belton High School
Belton, Tx06-2012
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Leasing and sales
- Sales techniques
- Property tours
- Clear communication
- Lease renewals
- Property marketing
- Property tours and inspections
- Organized mindset
- Data entry
- Customer service-focused
Timeline
Leasing Consultant
RPM
02.2023 - Current
Leasing Consultant
FPI
01.2021 - 02.2023
High School Diploma -
Belton High School
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