Janiya McClain
Fayetteville,NC
Summary
Dynamic leasing agent with over 3 years of experience in residential property management. Proven track record of increasing occupancy rates, exceeding leasing goals, and enhancing tenant satisfaction. Seeking to leverage my expertise in sales, customer service, and real estate knowledge to contribute to the success of a forward-thinking property management company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Adara Alexander Place Apartments
03.2023 - Current
- Increased occupancy rate from 75% to 95% by implementing innovative digital marketing strategies.
- Exceeded annual leasing goals by 20% each year through effective networking and sales techniques.
- Reduced tenant turnover by 5% by developing and executing a robust resident retention protocol.
- Prepared and executed leasing paperwork, including applications and lease agreements, ensuring accuracy and compliance.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Leasing Assistant
Aura 509
06.2021 - 01.2023
- Assessed client needs and recommended suitable apartment units, improving client satisfaction and conversion rates.
- Conducted property tours and addressed inquiries, enhancing the leasing process and client experience.
- Managed administrative tasks, including lease documentation and tenant communications, with attention to detail.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
Education
Associate of Business Administration -
NC State University
Raleigh, NC08.2023
Skills
- Real Estate Knowledge: Thorough understanding of the real estate market and trends
- Sales Skills: Proven ability to close leasing deals and meet sales targets
- Customer Service: Exceptional ability to provide outstanding customer service and support
- Communication: Effective communicator with strong interpersonal skills
- Attention to Detail: Meticulous in managing lease documentation and property details
- Technology: Proficient in using technology and property management software
- Organizational: Skilled in managing tasks, time, and administrative responsibilities efficiently
- Problem-Solving: Adept at resolving issues and finding effective solutions
Affiliations
- Member, National Apartment Association (NAA)
Certification
- Certified Apartment Leasing Professional (CALP), National Apartment Association (NAA)
- Certified Customer Service Professional
Timeline
Leasing Consultant
Adara Alexander Place Apartments
03.2023 - Current
Leasing Assistant
Aura 509
06.2021 - 01.2023
Associate of Business Administration -
NC State University
- Certified Apartment Leasing Professional (CALP), National Apartment Association (NAA)
- Certified Customer Service Professional
Similar Profiles
ELIZABETH A. CUNNINGHAMELIZABETH A. CUNNINGHAM
Assistant Property Manager at Alexander Heights Senior ApartmentsAssistant Property Manager at Alexander Heights Senior Apartments
Dean NoelDean Noel
Maintenance Technician at Skylar Pointe Apartments/ kendall place apartmentsMaintenance Technician at Skylar Pointe Apartments/ kendall place apartments
Stephanie BurchStephanie Burch
Professional Leasing Consultant at Alexander Ridge ApartmentsProfessional Leasing Consultant at Alexander Ridge Apartments