Jeannette cuff
Bridgeton,NJ
Summary
I started working in the human service filed over 40 + years as a residential counselor at AIMS campus in Vineland. I worked in various cottage with different individuals with mental, physical ,behavior concerns as verbal, non verbal individuals non ambulatory and non ambulatory individuals. I was promoted to Assistant Manager of Deerfield group home. Upon my return from m
aternity leave I was transferred to Respite Home ( Landis) I was promoted to Manager. In 1997, I began working at Devereux as a Sub. I transferred to Burlington fulltime on 3rd shift. In 2010 , I transferred to Northwest third shift. I remained to Northwest until I retired on 12/1/25.
Overview
44
44
years of professional experience
Work History
Direct Support Professional
Devereux
Bridgeton, NJ
02.1997 - 12.2025
- Provided daily living assistance to individuals with developmental disabilities, enhancing quality of life and independence.
- Developed and implemented individualized support plans tailored to clients' unique needs and goals.
- Facilitated communication between clients, families, and interdisciplinary teams to ensure cohesive care delivery.
- Advocated for clients' rights and needs within the community, promoting access to resources and services.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Group Home Manager
The Training School At Vineland
Vineland, NJ
02.1993 - 12.1999
- Oversaw daily operations, ensuring compliance with state regulations and organizational policies.
- Developed individualized care plans, enhancing resident support and well-being.
- Managed staff schedules, optimizing resource allocation for efficient service delivery.
- Trained and mentored new employees, fostering a collaborative team environment.
- Implemented safety protocols, reducing incidents and promoting a secure living environment.
- Coordinated communication between families, staff, and external agencies to support resident needs.
- Evaluated program effectiveness, identifying areas for improvement to enhance service quality.
- Led crisis intervention efforts, employing de-escalation techniques to maintain resident safety and dignity.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Mentored and coached staff to improve performance and interactions with residents.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Assisted residents with basic hygiene and healthcare needs.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Offered learning opportunities to help residents develop important life skills.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Established clear expectations for resident behavior by creating house rules that foster responsibility and respect towards others.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Tailored staff training programs to address specific challenges, boosting team competence and service quality.
- Increased resident satisfaction with daily activities by tailoring programming to individual interests and needs.
- Facilitated strong relationships with local organizations, benefiting residents through partnerships and support services.
- Increased staff retention through effective leadership, training, and creating supportive work environment.
- Conducted regular staff meetings to communicate updates and gather feedback, fostering collaborative team atmosphere.
- Facilitated community integration for residents by organizing outings and activities that promoted social interactions.
Residential Counselor
American Institute for Mental Studies ( AIMS)
Vineland, NJ
10.1981 - 04.1986
- Developed and implemented individualized care plans for diverse client needs.
- Facilitated therapeutic group sessions to promote social skills and emotional well-being.
- Monitored client progress and documented behavioral changes in treatment records.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Advocated for clients' rights, enhancing access to community resources and support services.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Monitored and documented client progress toward meeting goals and objectives.
- Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
Education
High School Diploma -
Bridgeton Sr High School
Bridgeton, NJ06-1981
Skills
First Aid CPR certified
Timeline
Direct Support Professional
Devereux
02.1997 - 12.2025
Group Home Manager
The Training School At Vineland
02.1993 - 12.1999
Residential Counselor
American Institute for Mental Studies ( AIMS)
10.1981 - 04.1986
High School Diploma -
Bridgeton Sr High School