Jeannette De La O
Fresno,CA
Summary
Experienced Manager and Customer Service Representative with a strong background in hospitality and property management. Skilled in problem solving, communication, and leadership, with proven adaptability in fast-paced environments. Seeking opportunities in customer service or warehouse roles to leverage organizational and teamwork abilities for business success.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Manager
Oak Tree Apartments
01.2020 - Current
- Managed daily operations to ensure smooth functioning of apartment complex
- Supervised maintenance staff and coordinated repair schedules
- Addressed resident concerns and resolved issues promptly
- Maintained accurate records of leases, payments, and maintenance requests
- Assisted with new tenant move-ins and conducted property tours
- Developed positive relationships with residents to encourage lease renewals
- Implemented safety procedures to maintain a secure environment
- Monitored property expenses and assisted with budget planning
Customer Service Representative
Motel 6
01.2019 - Current
- Greeted guests and handled check-in and check-out procedures
- Responded to guest inquiries and resolved complaints professionally
- Processed reservations and managed room assignments
- Maintained accurate records of guest information and payments
- Collaborated with housekeeping and maintenance teams to ensure guest satisfaction
La Michoacana Plus #2
Gloria
04.2017 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- making aguas frescas
- clean the property
- Preparing fruit
- ice cream , serving orders
- fast preparing
- Collecting cash or card payments cash register
Education
UEI College
3602 N Blackstone Ave 11.2025
Skills
- Time management ( less than 6 years
- Leadership (Less than 6 year)
- Customer service (Less than 10 year)
- Complex Problem-solving
- Performance management
- Computer skills
- Problem-solving
- Multitasking
Timeline
Manager
Oak Tree Apartments
01.2020 - Current
Customer Service Representative
Motel 6
01.2019 - Current
La Michoacana Plus #2
Gloria
04.2017 - 08.2019
UEI College