Misty Kersh
Alvin,TX
Summary
Accomplished Manager with a proven track record at Alvin ISD, adept in customer assistance and data-driven decision-making. Excelled in team leadership, enhancing team performance, and implementing efficient billing procedures to improve cash flow. Demonstrated expertise in prioritizing tasks and fostering a motivated workforce, significantly reducing food waste by implementing effective inventory management strategies.
Overview
2011
2011
years of professional experience
Work History
Manager Leasing Agent
Quqllow Oak Apartments
Accounts Receivable Clerk
Computron
Cafeteria Manager
Alvin ISD
08.2007 - 08.2010
- Delivered outstanding service levels consistently during busy hours.
- Managed numerous orders while maintaining high service standards.
- Maintained a sanitary environment for a positive dining experience.
- Enhanced team performance through customized coaching.
- Consistently delivered top-tier service in busy periods.
- Ensured excellent service standards during busy shifts.
- Directed recruitment efforts to enhance customer satisfaction.
- Handled payment processing and recorded transactions.
- Effectively navigated challenging scenarios to provide superior service.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Updated accounts with each transaction.
- Fostered a dynamic and motivated workforce.
Education
Certificate - Accounts Receivable
MTI
Houston, TX04.2002
Graduate - English
Alvin High School
Alvin, TX05.1997
Skills
- Customer Assistance
- Team leadership
- Prioritization and Scheduling
- Data-Driven Decision-Making
Timeline
Cafeteria Manager
Alvin ISD
08.2007 - 08.2010
Manager Leasing Agent
Quqllow Oak Apartments
Accounts Receivable Clerk
Computron
Certificate - Accounts Receivable
MTI
Graduate - English
Alvin High School